Just got new cartridges for ink. only 3 colors print

Hi,
Type "print nozzle test" in the search box and click Search. Perform a nozzle test, and if the colors match what are on the instructions, your print head and inks are OK.

(1) If the print head and inks check out OK, type "wrong colors on print" in the search box, and you will see several troubleshooting steps you can try.

(2) If the nozzle test colors are off, confirm that you are using BCI-6 inks for all three colors and the small black tank. You should only have a BCI-3 tank in the large black position. If you have all the correct inks, your machine probably needs to be serviced/ repaired.

Thank

This model printer has only two slots for ink cartridges. One is for a black ink cartrigde and the other is for a tri-color cartridge which contains cyan, magenta and yellow inks.
This tri-color cartridge has run out of yellow ink, you need to replace this tri-color cartridge.

1) Could be your printer settings, check out your printer preferences to make sure your not printing a negative or make sure you colour corrections is enabled.

2) If the colour cartridge is a 3 in 1, just one of the colours may have run out. Giving a distorted picture. That means a new cartridge. The best way to check that is to go to your printer tool box and print out a test sheet. There should be 3 colours (Magenta, Yellow and Blue) and Black. If one's missing, the cartridge is out one colour.

Hello sir; Are you using remanufacture ink cartridge? if yes, why don't try brand name cartridge, if still don't work, my suggestion go buy a new machine much save more than send to the shop for repaire.

any chance it has dried out? run the test / head cleaning / did you reset the cartridge when you replaced it? generally if one or two colors work - the problem is the ink cartridge or the head for the colors not working. Did you remove the "tape" on the new cartridge?

Hi..

The nozzles have gone bad...it needs to be serviced or replaced...i appreciate your efforts yoy put in to fix the problem thats best we can do after all its a machine.if the printer is in warranty contact the manufacturer.

Regards,
debroy

hi,
do you installing both cartridges (black and colour)?
if you do so, my advice is to reinstall the driver for your printer.

if you install ONLY the black cartridge, and the color cartridge remain the old one, (which in my opinion is the present case), your problem is from the color cartridge.
The color cartridge have 3 colors and this are: cyan (some kind of blue), yellow and magenta (similar with a pink color, but more intense). The problem is simple: in your color cartridge has left only the magenta color, cyan and yellow tanks are empty.

have 2 options:
1. buy a new color cartridge
2. refill the color cartridge.

Without knowing what printer you have or what things you have tried I can only guess here. It sounds like you need a new cartridge. A color ink cartridge will have 3 colors of ink for most printers...cyan (blue), magenta (purplish-maroon), and yellow. Depending on what you print it is very possible that you could run out of one of the inks before the others. Printing green can be an indication that you are out of magenta ink. The cyan and yellow inks will combine and look green.

You can remove the cartridge and run a tissue over the printhead and see if you see all 3 colors as a quick test. If you only see cyan and yellow, then the magenta is probably empty or dried up. If you see all 3 colors I would reinsert the cartridge and try printing again. It is possible that the magenta was just clogged and you cleaned it with the tissue. If it still doesn't print all colors your best bet is probably to just get a new ink cartridge.

pictures are coming out with a green tint

ALL 3 COLORS RECIPE:
Fill coffee mug ¼ full of water. Heat in microwave for 1 min 30 seconds. Remove coffee mug from microwave. Put tip (head) of cartridge in coffee mug for 15 minutes. Take cartridge out of coffee mug and hold tip (head) under hottest faucet water for a few minutes. Dab (do not WIPE) on a paper towel to see if all 3 colors are present. If they are - allow cartridge to dry for 30 minutes then put back in printer. If all 3 colors are not present - repeat process. Good Luck! It works GREAT for my DeskJet 840c - EVERYTIME!