U4 after 30 seconds?? check fuser lamp blown..reset/replace it. U1 main motor is defective or overloaded. Half page blank... clean & check 4 corona wires arcing.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Yeh toa machine ki booting se related problem ho sakti hai. Aapke paas manual aur original code hai kya. Better hoga aap kisi service engineer se baat karai.
If the first line of the half printed matter is in the same possition as on original problem with toner cartridge. or the first line is actually the first
line in original may be the problem with formater board. Anyway check for paper settings.
I have the same problem and was told by the telephone helpdesk that the machine cannot copy double-sided to double-side. The duplexing referred to is copying 2 single-sided documents onto one single sheet on both sides....Like whoever does that! This is misleading on Xerox's part . Colin B.
Two possible solutions to your problem.
If you are talking about grabbing more sheets than one from the tray,
you need to make sure the tray guides are up flush against the paper.
If on the other hand you are talking about scanned/copied jobs, check
the setting for your scanner, it may be set to letter size which is longer than
A4, so the machine thinks it needs another sheet to complete the job causing
a blank page to be sent.
Hope this helps
Normally changing the copy cartridge will resolve it.
There is also a belt hole sensor mounted on the front of the machine, It is located on the upper frame about half way back.
You can identify it this way. It has 2 screws in it and has 2 heavy red high voltage wires running out of it. The screws sometimes strip and it is out of position, or the window on it is dirty.
But I would assume the copy cartridge needs replaced
Unplug the machine, open the right door. Get a phillips screwdriver. Look on the upper portion of the paper path, you will see an assembly with yellow waning stickers that say HOT. There are 4 silver screws on that fuser assembly. Remove those screws, and unplug the white connector. Pull back toward yourself to remove the fuser. Lay it down and remove 2 silver phillips screws , it will open up and you can remove the paper. Make sure the machine has been off for a half an hour or so, It is hot. Take a good look at the black aluminum coated roller on top. See if it looks smooth and clean, If it has a lot of toner built up on it, you will have to repalce the fuser or it will continue to jam and give you ghost ( light reprinted) images up and down your page. Also the M20 does not handle large black ares on a page such as a picture or magasing cover being copied. Largs solid areas tend to stick to that heat roller. If you do copy a photo, try and allow about 2 inches on the top of white. Just move your original down on the glass about 2 inches from the edge. 2 inches to tie right of the edge of the glass.
×