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Hi David.
if the all setting are ok??
then you have to check its ringing tones ,simply go to ringing tones under the settings and try to change the tone and you can increase the volume in this menu too.
if no ringing ton hear.
it is hardware issue.
regards.
nuwan
In most cases, the ring tone callers hear (incoming ring tone) is controlled by your cellular service provider.
Try this first: (On the Internet) Sign-in to your cellular account. On your account page, look for a link that directs you to your incoming ring tones (or similar). There, you can change your incoming ring tone.
If you're unable to do that, contact your cellular provider's Customer Support. They can assist you in changing your incoming ring tone.
Some how your phone was reset or had the tone turned off. Just follow the below guide and your audio should come back on. I would do a soft reset (turn off the handset, remove the battery then reinsert) before performing the instructions.
Tone settings To select a ringing tone for voice calls, select Tones > Ringing tone. To select a ringing tone for video calls, select Tones > Video call tone. To set the ringing type, select Tones > Ringing type. You can also set the device to sound a ringing tone that is a combination of the spoken name of the caller and the selected ringing tone, when someone from your contacts list calls you. Select Tones > Say caller's name. To set the volume level of the ringing tone, select Tones > Ringing volume. To set the various alert tones, select Tones > Message alert tone, E-mail alert tone, Calendar alarm tone, or Clock alarm tone. To set the device to vibrate when you receive a call, select Tones > Vibrating alert. To set the volume level of the device keypad tones, select Tones > Keypad tones.
I have included a link to download your user manual if needed, it comes as a PDF file so you need to have adobe PDF down loader
Settings In this menu, you can adjust various phone settings. To reset some menu settings to their default values, select Restore factory set. Tone settings Select Menu > Settings > Tone settings and from the available options: Ringing tone-To set the tone for incoming calls Ringing volume-To set the volume level for the ringing and message alert tones. If you set Ringing volume to be level 2 or above, your phone rings with the ringing volume ascending from level 1 to the level you have set when there is an incoming call. Vibrating alert-To set the phone to vibrate when you receive a call or a text message Message alert tone-To set the tone to sound when you receive a text message Warning tones-To set the phone to sound tones, for example, when the battery is running out of power
menu 2 settings 3 tones incoming call alert (set to ringing) ringing tone ( pick your ring tone) ringing volume (set to level 5 loudest) vibrating alert (on) message alert tone (pick tone) instant message alert tone (standard) keypad tones (on) warning tones (on) this is for the alarm and ringtone this is where your problem is so double check these settings ok alert for (all calls)
well you say that the music player is working..so there isnt any problem with the speakers..I suggest you better check de settings -> tones -> incoming call ! or settings -> tones-> incoming msg..check as they maybe switched off..that is de only possiblilty that i think maybe the problem..
You can change the settings of the selected active profile.
Select Menu > Settings > Tones > Incoming call alert, Ringing tone,
Ringing volume, Vibrating alert, Push to talk settings, Message alert
tone, Instant msg. alert tone, Keypad tones, or Warning tones. You can
find the same settings in the Profiles menu.
Thank you phone is working
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