Dell A940 All-In-One InkJet Printer Logo

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Posted on Mar 12, 2017
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My printer prints out blank pages

My step-father gave me his dell laptop and dell printer after he purchased new ones. He said that he had been using the printer on his desktop and it worked fine. After not using the a.i.o. printer for some time, he bought new cartridges before he gave it to me. He said that it wouldn't print now. Once I got it home, I uninstalled the printer that he had installed on the laptop. I then reinstalled the a.i.o. printer, but I kept get the "cartridge error" message. I checked my cartridges and they seemed fine. I didn't have time to mess with it as I was running late for work. A couple of days later, I decided to mess with it again to see if I could figure out what was going on. Now the "cartridge error" no longer comes up and the printer feeds paper through. However, the pages are blank. I don't really know where to go from here as the user manuel does not cover this problem.

  • jan_rev Mar 21, 2009

    My 948 all in one printer will only print blank pages.



    How can I rectify this problem

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1 Answer

Bill Boyd

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  • Dell Master 53,816 Answers
  • Posted on Mar 12, 2017
Bill Boyd
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Try installing the driver for the printer

5 Related Answers

Anonymous

  • 59 Answers
  • Posted on Jan 07, 2008

SOURCE: Dell 810 All-In-One InkJet Incompatible Ink Cartridge error message

Well, first off ,it's dell's fault, not yours. Even Official Dell cartridges are temperamental at best. The cartridge error you are explaining is common with Dells. They even have what's called a marriage issue, meaning the cartridge will work in only one single printer. However, I'm not sure how to fix it. Sometimes, you can install a new one and the other cartridge you never touched gives you fits, and goofs up. I'd say get a new printer. Dell is increasingly getting more stingy with their ink, and truth be told, I don't think their quality (*lexmark makes dell, so stay away from them too) matches HP or canon. If you want the best cost per page, get a canon that has individual ink cartridges. They are easy to refill, and print a great picture. You pay more $$ up front, but you'll save a ton in the long run

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Anonymous

  • 1 Answer
  • Posted on Jan 15, 2008

SOURCE: Black stopped printing out. Dell 922 all-in-one ink jet.

HI thanks for that and i will try it.

Anonymous

  • 12 Answers
  • Posted on Jan 31, 2008

SOURCE: A10A940 Dell Printer

Our black ink quit printing, cleaning did not help. I finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Good luck!

Anonymous

  • 564 Answers
  • Posted on Aug 19, 2008

SOURCE: dell a940 all in one printer

hmm..ok..if the test page is good, then it's in the drivers. get new ones, remove old ones first, re install try again.





Anonymous

  • 1 Answer
  • Posted on Dec 22, 2008

SOURCE: Dell A960 printing blank pages

I just sprayed windex on bottom of cartridge several times and wiped with paper towel until dark streak of black appeared. Then I dried off cartridge and replaced. It works now. Must have been clogged.

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Related Questions:

1helpful
2answers

Printer is spitting out blank pages, when trying to print.

Are you confused what to do if your printer spits blank pages? Try the following solutions. Ensure that you have selected the correct paper size under the Printer Properties in the printer software. Clean the print head using the software installed on your computer to check whether the nozzles are clogged. If the problem continues, open the Printer Preferences on your computer and select Skip Blank Page to stop printing blank pages.
Step 1: Click the Start menu and select the Devices and Printers option.
Step 2: Right-click on your printer model name.
Step 3: Open the Printing Preferences category and select the Maintenance tab.
Step 4: Click the Extended Settings button.
Step 5: Enable the option called Skip Blank Pages.
Step 6: Click OK to confirm the changes you made and save your settings. To Get Instant Support Call our Toll-Free 1-866-293-9220
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Dell 924 AIO printer prints blank page

The print head needs to be cleaned. If this does not work, try a new print cartridge.
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Magenta toner spots pages

Step 1:

Print out about 10 blank (all white) sheets and see if the spots clean off.

Step 2:

Check to see if the toner is Dell type brand, if not try installing Dell brand and run 10 blank copies then run color test print using menu key.
Press menu, press arrow down key till 'print reports' is displayed, Press 'check key' then press down key till 'color test print' Press check key to print color copy.
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Printing blank pages

Try another ink tank before you start looking for more sinister problems
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The printer is printing blank pages.

STEP 1: Disconnect and Reconnect the Printer Power Supply
1. Unplug the power cord from the wall socket.
2. Disconnect the power supply from the back of the printer.
3. Wait 15 seconds.
4. Reconnect the power supply to the back of the printer.
5. Plug the power cord back into the wall socket.

STEP 2: Run a nozzle clean on the Dell A940 inkjet printer.

To run a nozzle clean, perform the following steps:

1. Click the Start button, point to All Programs, point to Dell Printers, point to Dell AIO Printer A940, and then click Dell Printer Solution Center.
The Dell Printer Solution Center menu appears.
2. Click the Maintenance button.
The Maintenance window appears.
3. Click the Clean to fix horizontal streaks button.
4. Click the Print button.
The Nozzle Clean function prints a page.
5. Check the Nozzle Clean Printout to verify that it is free of defects and that all expected color bars exist on the page

STEP 3: Restore the printer settings to factory default

To restore the printer settings to factory default, perform the following steps:

1. Click the Start button, and then click Control Panel.
2. Click Printers and Other Hardware.
3. Click Printers and Faxes.
4. Right-click the Dell Printer icon, and then left-click Properties.
5. Click Printing Preferences.
6. Click to select Save Settings.
7. Under Restore, click Factory Settings (Defaults).

STEP 4: Clean the Contacts and Wick the Ink Cartridge

Wicking the cartridges and cleaning the contacts on the back of the cartridge should be performed if the nozzle clean was performed and the quality was not satisfactory.

Wicking the Cartridge

1. Ensure the printer is powered on.
2. Lift the scanner unit.
3. Open the cartridge latches and remove the cartridges from the carrier.
4. Take a clean, damp cloth and wipe the nozzle of the print cartridge from front to back

Note: Never wipe the cartridges from side to side, as this causes cross-contamination in color cartridges.

Cleaning the Contacts

1. Turn the cartridge so that you are looking at the contacts on the back side of the cartridge
2. Using a clean dry cloth, wipe the contacts so that no dust or other contaminants are visible.

Note: Do not use the same cloth that was used to clean the cartridge nozzles. This may cause more contamination on the cartridge.

3. Clean the contact inside the printer with the dry cloth used to clean the cartridge contacts.
4. Replace the cartridges in the carrier and close the scanner unit.
5. Print the document again.
6. If the print quality does not improve, repeat the steps for cleaning the nozzles and contacts up to two more times as needed.


Then run again STEP 2. If the printer still prints in blank pages, contact Dell Technical Support. They may need to replace the Ink Cartridges.
0helpful
2answers

Dell a940 all in one printer

hmm..ok..if the test page is good, then it's in the drivers. get new ones, remove old ones first, re install try again.





1helpful
1answer

DELLA 940 DOES NOT PRINT

Hi there Error 50c

Regarding the Dell A940 "Error 50c"....the user guide doesn't seem to mention "Error 50c". They do, however, mention a "Cartridge Error" on page 52 of the manual. They claim this means that the printer has detected a short circuit (fuse/resister) in the cartridge. As you may or may not have noticed in the manual, this is what they recommend doing about it:

1) Press Power to turn the printer off.

2) Lift the printer cover/lid (scanner unit) until the scanner support holds it open.

3) Turn the printer on.
The ink cartridge carrier moves and stops at the loading position unless the printer is busy.

4) Remove the color ink cartridge.

5) Lower the printer (scanner unit) until it is completely closed.
If the error message displays again, replace the black cartridge with a new black cartridge.

If the error message does not display, repeat steps 1–3 and then go to step 6.

6) Reinstall the color cartridge and remove the black ink cartridge.

7) Lower the printer (scanner unit) until it is completely closed.

If the error message displays again, replace the color cartridge with a new
color cartridge.
If there is no error message (indicated by flashing lights), repeat steps 1–3 and then reinstall both ink cartridges.
8) Lower the printer (scanner unit) until it is completely closed.

If you get the error message again, while both cartridges are installed, replace both of the cartridges.

Basically, what they want you to determine is,....if the short circuit is with the "black ink" cartridge or the "color ink" cartridge and then replace the cartridge that has the problem.

You may have to buy a new cartrige.
Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
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1answer

Printing Problems

to resolve this issue , execute the following steps

1. Unplug the power adapter from the printer

2. open the printer cover and look for the transparent plastic strip behind he cartridge holders, ,wipe the strip using a soft cloth.

3. connect the printer to your computer and on your computer , click on start , All programs , Dell printers, Dell AIO 924 , and then click on All in one center, a new window opens up , Click on maintenance and Troubleshoot tab (which you would find on the top in All in one center)
4.you will get a new box for maintenance and troubleshoot, in that you will get an option, Clean to Fix horizontal Streaks , click on that and it will print a page ..

Follow these steps and it will resolve the issue.
1helpful
1answer

A10A940 Dell Printer

Our black ink quit printing, cleaning did not help. I finally got it to print by selecting:

PRINT, PROPERTIES, PAPER SETUP, SPECIALTY PAPER, PHOTO/GLOSSY

Good luck!
0helpful
1answer

DELL A940-Good connection-no printing

Follow these steps in order to resolve the issue:
Stop the Print Spooler Service: 1) Click Start. 2) Type ‘cmd’ in the Start Search box.Search results should appear. 3) Right-click on ‘cmd’ in the search results, and select Run as Administrator.The command window will appear.4) Type ‘net stop spooler’ into the command window and press <ENTER>.The Print Spooler service should now be stopped.
Delete the Printer Drivers: .
1) Click Start.
2) In the Start Search box, type ‘C:WindowsSystem32SpoolDriversw32x86’ and press <ENTER>.
3) Delete all the files and folders in this directory.
NOTE: If the folder will not delete, rename folder to w32x86.old.
Remove the Dell printer software:
1) Click Start.
2) Click Control Panel.
3) Click Programs.
4) Click Programs and Features.
5) Click the software related to the attached Dell printer to highlight it.
6) Click Uninstall/Change.
7) Follow through the prompts in order to remove the software.
8) Restart the computer.
At this point, the user should install the latest printer software from http://support.dell.com and be able to print successfully.
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