When i turn on the computer a HDD user password shows up how do i fix that i was told to reset the computer how do i do that

Reset the phone.

Lost Windows password:

• Login as Administrator. Try with no password (load safe mode if you don't see Administrator). Press F8 during boot to access Safe Mode.
  
• Login as other user (if other user is available) and manage users. Must be an administrator.
  
• Reformat computer.
  
• Use 3rd party software to remove password. Like http://www.top-password.com/reset-windows-password.html
  

Sounds like you were on the right track already.


Lost Windows password:

• Login as Administrator. Try with no password (load safe mode if you don't see Administrator). Press F8 during boot to access Safe Mode.
  
• Login as other user (if other user is available) and manage users. Must be an administrator.
  
• Reformat computer.
  
• Use 3rd party software to remove password. Like http://www.top-password.com/reset-windows-password.html
  

boot up in safe mode. Keep pressing f8 till a menu appears use arrow keys and move to safe mode , press enter, when safe mode loads click on administrator to log on. then click ok on the message box telling you your in safe mode. then clickstart > control panel > users. Choose your user who's password is forgotten. click change account then click remove password. Restart the netbook and the password will be removed

If you get prompted for the HDD password when turning on the computer, and you do not know it you will need to call Toshiba support. Circumventing an HDD password is not an easy task.
Also there where Toshiba laptops, model 6100, that when the user was suddenly prompted for the HDD password Toshiba replaced the HDD under warranty.

How Do I Change the Primary Master HDD User Password?

Prior to loading an operating system, your computer will first execute the BIOS program. The BIOS has an extra password feature, called the hard disk drive (HDD) user password, that can't be bypassed and provides a layer of defense to keep your data secure. To change an existing HDD user password you will have to load the BIOS menu, which is only accessible during the computer's operating system reboot procedure.

Instructions

1. Close any windows that are currently open on your computer. Eject any discs inserted into the optical drive and disconnect any peripheral USB devices.

2. Open the "Start" menu and select "Shut Down." Turn on your computer once the operating system finishes shutting down.

3. Press the key your computer uses to load the BIOS menu. For example, with Dell computers tap "F2" when the "Press F2 for Setup" option appears. Press the "Access IBM" key on IBM laptops or "F10" on HP desktops.

4. Navigate to the BIOS tab that contains the HDD password option, which will usually be the "Security" tab. Some computer manufactures instead include the password option in the "Advanced" tab.

5. Scroll down to the option labeled either "User Password" or "BIOS lock" and hit "Enter." Type the current master HDD user password when the prompt appears and press "Enter."

6. Input a new HDD user password and hit "Enter" again. Navigate to the BIOS tab labeled "Exit" or something similar.

7. Move over to the "Save and Exit" entry and press "Enter." Select "Yes" and tap "Enter."

The first thing you should do is check whetheryou really forget login password or not. When we install Windows, itautomatically creates an account "Administrator" and sets its password toblank. So if you have forget Your user account password then try this:
Start system and when you See Windows Welcome screen / Login screen, pressctrl+alt+del keys Twice and it'll show Classic Login box. Now type"Administrator" (without quotes) in Username and leave Password field blank. PressEnter and you will be able to log in Windows.

Or you can get into the Safe Mode to resetyour account password from "Control Panel -> User Accounts". In Safe ModeWindows will show this in-built Administrator account in Login screen.

Windows versions also provide another method to recoverforgotten Password by using "Recover Disk". If you created a Password RecoveryDisk in Past, you can use that disk to reset the password. To know more aboutIt, please visit http://www.windowspasswordrecovery.net

A couple of days ago, I lost my windows vista admin password. I solved the problem with the help of Windows Password Seeker. Not just support XP/Vista/2000/NT, but also compatible with windows 7, I tested it on my computer installed with Windows 7 and remove the local user and admin accounts password successfully. It's worth trying. You can download it from: http://www.passwordseeker.com/howtouse.html

Hard disk password is set from the BIOS. It is usually set in conjunction with the Power On Password. This password is stored on the EEPROM chip and is very difficult to crack - no backdoor passwords. It is used to prevent unauthorized access to the laptop and the data on the hard disk. Removing the hard disk and inserting it into another computer will not allow access to data without the HDD password.

Remove your hard drive.Reboot computer.
While its rebooting press F2 to enter the BIOS
Press Alt-F to restore BIOS defaults
Replace the hard drive

Sometimes your computer vendor ( Dell, HP. etc)
maybe able to reset HDD pwd depending on model