Whirlpool Duet GHW9150P Front Load Washer Logo

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Dan22 Posted on Oct 09, 2017
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F11 error code on whirlpool HE3

I get the F11 code error a little bit right after i select my wash.... i have read that the most common problem is the CCU.. my basement got flooded last week and the water got to the washers door level... so im thinking the water damaged the MCU.. im about to order it... am i correct on my decision? or did it damage the CCU? somebody please help me!

1 Answer

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  • Expert 123 Answers
  • Posted on Oct 26, 2017
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Water up to door level means your motor and motor control unit (MCU) was covered with water. Most likely your Motor control unit (MCU) is damaged rather than Central Control Unit (CCU).

Listen, you have to buy a new machine. If you end up putting CCU and MCU both into a soaked wash motor washing machine, you will be so mad with yourself.

Time to go to Home Depot looking for a new machine.

You use that flooded machine then all your washing machine warranty and liabilities from the manufacturer is out of the door. Even your home insurance may not honor if you knowningly use a flooded machine and something goes wrong.

5 Related Answers

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Mar 15, 2008

SOURCE: Whirlpool Duet Washer Error Code F-11

yea id call them back and fight them to pay for the repair, at least the part , tell you saw it on the internet.. It was one of the trickiest ,wouldnt say common but def. an issue with this machine. In my own experience replacing the top ccu has done the trick at least 90 percent of time.F11 is communincation error between the top and bottom boards, butalso goes through the latch assy as well. and as far as the ccu goes there are 2 out there, check your model before ordering look closely cause a a ghw9150pw0 is a diffrent board then a ghw9150p1( and different by a bout $200 in board pricing)

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aborcass

Ron Coons

  • 2651 Answers
  • Posted on Mar 24, 2008

SOURCE: F 06 whirlpool duet washer

mcu is responsible for the f06 fault code

Anonymous

  • 5911 Answers
  • Posted on Nov 18, 2008

SOURCE: Whirlpool Duet Washer fills with water when not being used

Water accumulating in the tub is usually caused by two things:

Leak by - which is caused by a water inlet valve malfunction. The valve has an electronically controlled diaphragm that closes to shut the water off when not in use. Over time the valve can accumulate sediment and debris causing the valve not to seat all the way. This is especially true if you live in an area that has hard water, or if you use well water. This will cause water to leak by when the valve is not in use and accumulate over time in the wash tub. You can attempt to clean the valve with distilled vinegar to remove any sediments and flush it with clean water. You will need to remove the valve in order to do this. Sometimes a good cleaning is all it takes to correct the problem. If not, I would recommend replacing it.

Siphoning - siphoning occurs when the drain line is installed incorrectly. The following link explains:

http://www.fixya.com/support/r587481-prevent_washer_siphoning

Although the problem usually describes a condition where a washer constantly fills and drains, or cannot maintain the proper water level, it can also cause back flow from the drain. Double check your drain line installation to ensure there is a proper air gap to allow for proper draining. If not, a vacuum is created and drain water can back flow into the washer.

A simple test would be to shut the water supply off when not in use. If the washer STILL accumulates water, you know you have a drain problem. If it does NOT, then you know you have an inlet valve issue.

If you need to replace the water inlet valve, replacements can be ordered on line at searspartsdirect.com. Just type in your model number and look under the "Dispenser Parts" heading for item number 1 (part #8181694).

It is a very simple process to replace. Just follow these steps:

1. Shut off water supply and unplug washer.
2. Disconnect fill hoses from the back of the washer.
3. Remove washer top panel by removing the three screws that hold it in place in the rear. With the screws removed, the panel slides back, then off.
4. The water inlet valve is located in the left rear of the washer (as viewed from the front with panel removed).
5. Disconnect the dispenser hose from the valve and the mounting screw(s) and the valve is removed.
6. Install new valve using the steps above in reverse order.

It really is a very simple repair. I hope you find this information helpful. Let me know if you still require assistance.

Anonymous

  • 2 Answers
  • Posted on Jan 01, 2009

SOURCE: whirlpool wtw6200 cabrio washer error message f 51

I work for an appliance repair company and I had a recent service call for the same exact situation on this washer. I also know that Rotary Position Sensor is linked to the F-51 error code. I have found that this is not always the case. On this paticular call the F-51 error code was caused by a piece of clothing (sock, wash cloth, etc.) being stuck or jammed between the internal basket and the outer tub. I removed the cloth and the washer ran fine, so give that a check first before you spend the money.

Anonymous

  • 7 Answers
  • Posted on Mar 11, 2010

SOURCE: NEW CCU for Whirlpool Washer

I found this site, they actually repair the CCU for you. Mainly for the F11 Error Code. I see on the site that they have repaired 95 of them with 100% feedback.
http://cgi.ebay.com/Whirlpool-Duet-Kenmore-HE3T-CCU-Repair-For-F11-FDL-Code_W0QQitemZ230397337074QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item35a4c05df2#ht_2034wt_1165

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WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?

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Code F1, does not stop filling, water pours out of soap tray

Are you sure it's not an F/H error?

The F/H code means the unit isn't detecting water fill at the flowmeter. The flowmeter sits just in front of the inlet valve and is attached via a hose, and off to the left of the CCU. Part link to the flow meter==> http://www.repairclinic.com/PartDetail/Flowmeter/1381535?modelNumber=GHW9250MW2
If your washer is filling ok, check the wiring from the flow meter to the control board; I've seen this harness jiggle loose and cause problems.


Read more: Whirlpool Duet / Kenmore HE3/4 Washer: F11 and FH Fault Codes ' Washer Repair ' Fixitnow.com Samurai Appliance Repair Man http://fixitnow.com/wp/2006/04/09/whirlpool-duet-kenmore-he34-washer-f11-and-fh-fault-codes/#ixzz1GVNXRInv
Get appliance parts at http://parts.fixitnow.com
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Getting code F11

F11 Motor control unit internal failure MCU board failure or broken wire.themobilian_536.jpgHE washer error codes

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Kenmore Elite HE3 front loading washing machine(F11 code)

"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!
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HE3 F11 error... Where do I start? Please, for the love of all things Holy, do not tell me to start with the CMM, UTJ, or the CBS....I will have NO IDEA what you are saying. Spell it out for me as if

"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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ERROR F11 (Whirlpool Duet GHW9300)

Hi there this is as it reads for your fault code F11


Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness
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The "F" variables (F4-F16) are for electrical problems. You should select Pause/Cancel twice then select Drain/Spin if there is excessive water in the washer. Re-select cycle and press start. According to the manual, if the problem remains, call for service.
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