SOURCE: Firmware Problem
I had this problem as well and found help. I tried the suggestions below and the problem was fixed! What you can try is this: Open up Control Panel Click on Performance and Maintenance Click on System Click on Hardware tab Click on Device Manager button If you see a Yellow Exclamation mark beside something that looks like the DJ then double click on that. If you see something that says to Update the driver then do so. If it asks to checked Windows Update, choose this option!! If this fails then delete it from your computer by pressing the Del key then clicking OK. Restart the computer, connect your DJ and see if it works properly. If not, open up Device Manager again. This time remove ALL your USB ports, everything under Universal Serial Bus controllers. Restart your computer, let it reinstall your USB devices, connect your DJ with its done, hope it works... If not, open up Add/Remove Programs Click on Show Updates box in the top middle if your running Service Pack 2 Scroll all the way down until you see Windows Media Player 10. If more than one WMP 10 item is showing then remove those first. After your PC restarts remove WMP10. If removed successfully then your computer will now have WMP9 installed. Open up WMP9, click on Help, click on Check for Player Upgrade. WMP10 should be displayed. Let it update... After your computer restarts, install the Windows Media Format 9.5 Runtime from this sticky Restart your computer, connect your DJ and hope it works....... Or you can just take it to another computer running Windows XP and WMP10 and if it recognizes correctly then put back a v1 firmware, I recommend 1.02.01. Download it from this FAQ Hope this helps you as much as it helped me.
SOURCE: dell dj mp3
If it kept going to recovery mode that means your device firmware is corrupted...in that case what you can do is to contact dell so they can provide you with the firmare upgrade or you can follow the link below and that should solve the problems you are having...
http://support.dell.com/support/downloads/download.aspx?c=us&cs=19&l=en&s=dhs&releaseid=R96127&formatcnt=1&libid=0&fileid=124571
If that doesnt solve it you can format your player inside windows media player
..NOT MY COMPUTER...and then that should reset the firmware as well..
Thank You
Computerrep
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SOURCE: Firmware Reload
well, after a lot of research and frustration, I found a site that had links to the right firmware versions so I could fix it! I also had to dig into the pit of despair that is my storage bins and thankfully I was able to find the CD that came with my DJ to give my computer the drivers it needed to recognize the DJ...
http://www.gotzune.com/forums/showthread.php?p=60383#post60383 go to that link and look towards the bottom for the link to your version of firmware that you need... ftp://ftp.dell.com/app/R74011.exe <--- that one worked for me!
thankfully, I was able to fix it by doing that, but not before I had to delete all the data from it in a sad attempt to make it work when it was stuck in recovery mode :( but I have all the good stuff on my computer, so it's probably better that I cleaned it up because I had too much **** on there that I didn't listen to anymore...
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