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Expert
43 Answers
- Posted on Mar 11, 2009
Re: Unable to use conference button
Here are the instructions for making a conference call on a Norstar system.
Conference [Feature] [3]
- Establish a conference call between yourself and two other parties.
- Make or answer the first call.
- Put the first call on hold.
- Make or answer the second call.
- After the second call is connected, press [Feature] [3].
- Press the line or intercom button of the first held call.
- Press [Rls] to end the conference call
- To remove yourself from a conference permanently (unsupervised conference):
- Press [Feature] [7] [0]. The other two callers remain connected. (Some external lines may not support this feature.)
- To put a conference on hold:
- Press [Hold]. The other two callers can still talk to each other.
- To split a conference:
- Press the line or intercom button of one caller to consult privately while the other caller is on hold. To re-establish the conference, press [Feature] [3].
- To disconnect one party:
- Press the line or intercom button of the caller you want to disconnect, then press [Rls].
- Press the line or intercom button of the remaining caller to resume your conversation.
- To independently hold two calls:
- Press the line or intercom button of the first caller, then press [Hold]. The second caller is automatically put on hold. To re-establish the conference, retrieve one call from hold, press [Feature] [3], then retrieve the second call from hold.
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