Sounds a bit obvious but have you checked isolation tap is on?? Sometimes if the tap is the small plastic type (red or blue) the plastic can break and although the tap looks like its in the on position the valve underneath is off, remove the plastic tap (should be a small screw holding it to valve) check the rectangular valve underneath is in line with the pipe, if not use a pair of pliers to turn on. If the problem is with one of the valves on the machine itself, try a cold cycle, rinse or prewash to see if it fills on a different cycle.
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