Canon PowerShot SD870 IS Digital Camera Logo

Related Topics:

Posted on Jul 13, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Can not reset to factory default

I have a Canon SD870 IS. Lately it does not take night pictures no matter what the settings are on. I tried to reset to default setting and it says "busy" but the camera is not doing anything. I even put in a new SD card with no pictures on it and it still says "busy", with or without the SD in it. Can you please tell me how I can restore to default settings to see if this will help my problem.

Thank you

1 Answer

Tony Parsons

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Canon Master 6,405 Answers
  • Posted on Jul 14, 2017
Tony Parsons
Canon Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Feb 23, 2015
Answers
6405
Questions
3
Helped
1652070
Points
20272

Remove the battery for 24 hours

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Sep 12, 2007

SOURCE: canon a530 powershot won't snap a picture

sounds like the flash isn't charging, as the flash icon flashes while the flash is charging before letting you take the photo. Put it in "P" and disable the flash and see if it'll let you take a photo. G>

Ad
cyrylthewolf

Cory Kielion

  • 143 Answers
  • Posted on Nov 15, 2007

SOURCE: No Display on Canon S3 LCD

I'll be perfectly honest with you guys...

The issues that you guys are describing here really sound like the kind of issues that will require Canon's attention.

---====To Seaker:
It sounds to me as though something is wrong with the digital processor of the photo matrix in the camera. You've obviously gone through all of the troubleshooting procedures. There are no modes that show just the icons but no image. (The only way you'd get a black screen with only icons is with the lens cap on.)

This sounds like an issue that only Canon can address.

If you ARE out of warranty, get around that by telling them that you DID buy it within the last 9 months and that you do NOT have proof of purcahse. If they insist on asking for it, then "try" to look for it and once again inform them that you do NOT have it.

They can't really dispute the warranty at that point if they can't prove that you DIDN'T but it within the last 9 months.

I hate to work the system like that... But I paid $400 for mine. I'll be damned if I'm going to be out the money for it! Am I right?

Anyway... That is the best advice I can give you, unfortunately.

Call them as soon as you can! Get it replaced!

---==== To Wingsfan:
Your particular issue sounds like the wiring going from the camera's internal systems to the LCD screen may have a break or a short in it. Do you see the same thing in the viewfinder when you open the LCD screen? You didn't mention whether or not that's the case... But this is just a guess.


For BOTH of you...

If you think that you can keep yourself together and composed well enough to play the system... Contact Canon's tech support and see what you can accomplish.

Remember... It's not as if you're going to get in any trouble. The worst they can do is refuse you. You have NOTHING to lose but the money you spent on the camera!

Here is their support info.
--------------------------------------------------------------------------------------------------------------
For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
--------------------------------------------------------------------------------------------------------------

Good luck you guys.

Cyryl

A

Anonymous

  • Posted on Dec 09, 2007

SOURCE: Error 99 only when flash pops up

We ended up sending the camera in to Canon. $200 unless they find something more wrong. Luckily we have my Nikon D80 still. I will say that Canon replied via e-mail fairly quickly and one paid, said 7-10 business days for the repair.

Anonymous

  • 1 Answer
  • Posted on Jan 14, 2008

SOURCE: Canon S3 no display on LCD screen

push the DISPlay button a few times. Located on the bottom just to the right of the view screen.

t00nz

CameraR

  • 4738 Answers
  • Posted on Jul 23, 2009

SOURCE: Canon a590 Card (not really) Locked

Remove the SD card from the camera. Slide the tiny switch on the side of the card to its other "unlocked" position. Reinsert the card in the camera. But if you've already tried this, see this link for additional things that you can try.
 

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
2answers

With camera on the AUTO setting, I can't seem to take clear, focused photos. Nearly all of them are out of focus or blurry. Does not matter if it is in the day time or at night. Also, when using the...

Try resetting your camera back to factory defaults. Press the MENU button, select the middle tools tab and scroll down to RESET ALL. Press SET, select OK and press SET. Hope this helps.
2helpful
1answer

I have a Canon 1000d and it appears to take great pictures when viewed on the lcd screen or computer but when I get photos developed they appear to be a bit dark. The pictures are taken in auto mode. I...

Reset the menus to factory setting or default settings. You can also try this: remove the battery and let it sit for at least 24 hours. This should reset all setting to default.Also you can adjust the settings in the menus to darken the pictures slightly.
You may want to call Canon, they have great support. Ask the support if needed for repairs, and of course make sure to ask how much as well.
0helpful
1answer

Lately it has been taking very dark pictures, even though the flash goes off, the pictures are still dark.

Did you change the exposure compensation setting or the ISO setting? You could go into the menu and find "reset"...follow the on-screen instructions to return to factory default settings.
0helpful
1answer

Screen and photos turn dark when zoom is used

Take a look at the manual - sounds like you have accidentally changed the white balance setting - you will want to set it back.
0helpful
1answer

Reset Factory Defaults

I fixed the problem with no help from your service....as a matter of fact, I mailed the guy back that "helped" me online and heard nothing from him either.

Good thing Im resourceful.......$15 WASTED!
0helpful
1answer

I have a power shot sd870 is camera. Today I shot some pictures over water, and the sky and water was a very deep blue. What is the fix?

greater the white balance,it will make them clear

it depends on the time .
whether *** is day or night
if at day,no one can do anything
if at night ,use the night mode along with by setting the brightness low ir high according to the surroundings.
3helpful
1answer

Busy message on computer and camera

Try resetting the camera to factory defaults - Here's how:
  • Firstly press the 'menu' button, then the up button above the 'OK' as many times as needed, until you see the top folders are highlighted.

  • Press the right button near the 'OK' until you see the last folder highlighted. You will know this is highlighted when you see the first menu option that says 'Language'. The 3rd one down from that says 'Clear Settings'.

  • Press the down button under the 'OK' until 'Clear Settings' is highlighted, then press the 'OK' button.

  • Scroll up to your choice and press 'OK' to reset your Canon 400D back to default factory settings.
Hope this helps

1helpful
2answers

Black pictures

Check your settings - could be if very black night, and you set it to 100 iso film speed, and maybe you are on say 1/1000 of sec at maybe f16, then that's ok. You would maybe need an explosion in an oil refinery to capture much.

However, you perhaps could try this:

1 change the battery for fresh one, and see if it helps - sometimes, the shutter won't really shut if battery power is very low

2. change the mode setting to auto, and see if the flash pops up and takes a pix - then if the pix is good, the camera is still working

3. Reset the camera to the factory defaults, by:

  • Firstly press the 'menu' button, then the up button above the 'OK' as many times as needed, until you see the top folders are highlighted.

  • Press the right button near the 'OK' until you see the last folder highlighted. You will know this is highlighted when you see the first menu option that says 'Language'. The 3rd one down from that says 'Clear Settings'.

  • Press the down button under the 'OK' until 'Clear Settings' is highlighted, then press the 'OK' button.

  • Scroll up to your choice and press 'OK' to reset your Canon 400D back to default factory settings.
If that fails, back to Canon! - good luck

0helpful
1answer

Cannon zoom sd870

hi have you tried removing the battery for couple of hours so it can reset any settings that need to be set back to default it only resets camera memory not settings you have changed but this can sometimes solve the problem your having.

Also when you switch camera on and then press zoom when the camera switches off does the lense go back inside the camera as normal or does it reamin out.

when you switch in on do all the other buttons work like can you take picture and can you access all the menu if you can then take it off auto if its on auto then see if this let you use zoom if not then the chances are their is a fault on the zoom button either jammed could be that the lense motor has come out of line with zoom button, is the display clear when you go to take picture without adjusting the zoom is it still possible to take pictures
Apr 09, 2008 • Cameras
1helpful
1answer

My Canon Powershot SD630


What do pictures taken at night/poor light look like ?? if they are an improvment ,
your Exposure/Auto-Light/White Balance settings may be horribly configured.

Firstly I'd try Resetting the camera to default settings by using the settings menu .
>Menu >Settings >Reset default settings

This should eliminate poor settings as a suspect for the problem.




Not finding what you are looking for?

1,462 views

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

old marine
old marine

Level 3 Expert

2426 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...