Epson Stylus CX6400 All-In-One InkJet Printer Logo
Abdelqayoum Azizullah
Abdelqayoum Azizullah Posted on Apr 14, 2013
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Cleaning head and nozzles

Please advise how to clean head and nozzles.please send me instructions.
Yours truly, abdelqayoum Azizullah

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Res Yarcia

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  • Expert 60 Answers
  • Posted on Apr 15, 2013
Res Yarcia
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Cleaning the Print Head


Cleaning head and nozzles - r_bullet.gifUsing the Head Cleaning utility
r_bullet.gifUsing the control panel buttons

If you find that the printout is unexpectedly faint or some dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.

You can clean the print head from your computer using the Head Cleaning utility in the printer software or from this product itself by using the control panel buttonCleaning head and nozzles - r_note.gifbr>CleaningNote:r_space.gif

  • Print head cleaning uses both color and black inks. To avoid wasting ink, clean the print head only if the copy quality drops (fCleaning head and nozzles - r_space.gif blurred printout, incorrect or missing color.)
r_space.gif
  • Use the Cleaning head and nozzles - r_space.gifk first to confirm that the print head needs to be cleaned. This saves ink.
r_space.gif
  • When the Error light is on and a message appears on the LCD panel to prompt you to replace the ink cartridge or to indicate the ink is low, you cannot clean the print head. In this case, replace the appropriate ink cartridge first.


Using the Head Cleaning utility

Refer to the appropriate section below to use the Head Cleaning utility.

For Windows

Follow the steps below to clean the print head using the Head Cleaning utilityCleaning head and nozzles - r_2.gif>
r_1.gifMake sure that A4 or Letter size pCleaning head and nozzles - r_3.gif loaded in the sheet feeder.


Make sure that this product is on and the ! Error ligCleaning head and nozzles - r_4.gifff.


r_3.gifAccess the printer software.r_arrow2.gifAccessing the Printer Software for Windows


r_4.gifClick the Maintenance tab,Cleaning head and nozzles - r_space.gif the Head CleaningCleaning head and nozzles - r_caut.gifr>


CleaningFollow the on-screeCleaning head and nozzles - r_space.gifons.


Head cleaning... appears on the LCD panel while this product performs the cleaning cycle.


r_space.gifr_caut.gifCaution:r_space.gifr_space.gifCleaning head and nozzles - d00_good.gifff this product while Head cleaning... appears on the LCD panel. Doing so may damage this product.


When Head cleaning... disappears from the LCD panel, click Print Nozzle Check Pattern in the Head Cleaning dialog box to confirm that the print head is clean.
Cleaning head and nozzles - r_note.gifGood: print head does not need to be cCleaning head and nozzles - r_space.gif


d00_good.gif



Not Good: print head needs to be cleaned.


d00_miss.gif


If the nozzle check page does not print satisfactorCleaning head and nozzles - r_space.gify need to repeat the head cleaning and print the nozzle check pattern again. See Cleaning the Print Head.


r_note.gifNote:r_space.gif

  • If the copy quality has not improved after repeating this procedure four or fCleaning head and nozzles - r_space.gifturn this product off and leave it alone overnight. Then, perform the nozzle check again and repeat the head cleaning if necessary.
r_space.gif
  • If the copy quality still has not improved, one or both of your ink cartridges may be old or damaged and may need to be replaced. To replace an ink cartridge before it is empty, see Replacing an Ink Cartridge. If the copy quality remains a problem after replacing the ink cartridges, contact your dealer.
r_space.gif
  • To maintain good copy quality, we recommend copying a few pages at least once every month.

5 Related Answers

Inky

Inky Fingers

  • 705 Answers
  • Posted on Jun 14, 2007

SOURCE: white lines in the printout

If the lines are horizontal (across the page) it is quite possible that your refilled carts are at fault. I would suggest you try the underhead cleaning method as described in my previous post - http://www.fixya.com/support/t138226-printer_not_printing If this has little effect I would suggest you bin the refilled carts and get a full set of genuine ones to put in. The refill process can easily introduce air into the sponge which retains it and causes the ink to foam. This is then dragged down into the print head and and causes problems with print quality. If you still have issues after the underhead cleaning and new carts have been installed, get in touch with The Service Manual Shop and get the Epson software they have which allows you to make lots of adjustments to the printer. You should try running the alignment routines to check the Bi-Di printing is inline.

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Printer not printing

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printer not printing the black ink...

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Anonymous

  • 564 Answers
  • Posted on Aug 19, 2008

SOURCE: Cannon Pixma skips when it prints black

hmmm..can you do a test page to see if it's also the case?

http://tinyurl.com/6qcpgy

Anonymous

  • 3 Answers
  • Posted on Dec 29, 2008

SOURCE: Epson Stylus DX8400 empty ink cartridges but actually new

Sometimes there is a coating on the chips (even original epson ones!) - Old wives tales say dont touch the chips with your fingers - but take the carts out one by one and wipe your finger over the chips (1 finger for one chip - dont reuse the same finger on a different chip)

Reinstall them and that worked for me on a dx4500 with original epson carts in

Anonymous

  • 1 Answer
  • Posted on Feb 21, 2009

SOURCE: all pictures come out too red.

my epson rx580 was also printing too red.  tried the nozzle cleaning, etc. several times.    didn't work.  i used paper towels and dabbed underneath the ink cartridges (removed) with the help of chopsticks.  then i took q tips to get the corners and other areas that glistened with wet ink.
replacing the current cartridges didn't help, so i changed all the cartridges (i use generic, so it wasn't too much of a sacrifice and the old cartridges were almost empty).  and voila!  the colors were all working again.  so that seemed to work for me.

Anonymous

  • 1 Answer
  • Posted on Mar 12, 2009

SOURCE: Epson Stylus Photo R800 Print Head Nozzles ??

Don't use nozzles clean function, besides ink consuming it can cause damages that cannot be fixed: black lines on the back side of the page that will be permanent. Instead put two photo paper together (2x260 gr) and push the two papers together into the printer while printing a motive including many colors. Do so a couple of times and the clogg usually disappears. Good luck! jonk

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Hi,

Welcome to FixYa.

This problem might be due to blockages in the print head nozzles or if a FINE Cartridge is empty.

Kindly try the print head cleaning function to remove any blockages in the print head nozzles.

The procedure for cleaning the print heads, in the printer driver setup window (The printer driver setup window can be displayed through the application software in use or the Start menu of the Windows), is as follows:

Cleaning:

1. Make sure that the printer is on and click Cleaning on the Maintenance tab.

Print head cleaning starts.

2. Click OK when the confirmation message appears.

3. Next, the Nozzle Check dialog box opens.

To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel.

If cleaning the head once does not resolve the problem, clean it once more.

Deep Cleaning:

Deep Cleaning is more thorough than Cleaning. Perform deep cleaning when two cleaning attempts do not resolve the print head problem.

1. On the Maintenance tab, click Deep Cleaning.

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hi friend,
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For Windows users:

1) Make sure that your printer is ON and the error light is off.

2) Access the printer software.

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please rate me..........................
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The following a step by step instructions for the printer issue:
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Perform Print Head Cleaning - iP4500
If the prints are faint or streaks are printed, the print head nozzles may be clogged. Those phenomena can be improved by performing print head cleaning or print head deep cleaning. Also, you can check the cleaning results by printing the Nozzle Check Pattern after cleaning.
Remove tape from the ink tank and make sure the air hole is clear
Your feedback is very important to us, please do not forget to rate my service for the site to continue helping everyone and improve on it.
I thank you for the opportunity to help and please do not hesitate in contacting me for any further questions…god bless
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Can you help? After changing the cartridges, I keep getting a message about the ink head being incorrect...I am directed to press 'OK' which does not help; then to turn printer off and on again, which...
Cleaning your head might resolve your problem. Perform the below steps to clean the head:

Print Head Cleaning / Head Refreshing If the printed nozzle check pattern is broken, missing, or a specific color is not printed, clean the print head (Cleaning) or print head deep cleaning (Deep Cleaning). Note:
  1. Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of ink in the ink tanks.

  2. Print head cleaning is performed when you connect the power cord. Your machine may perform print head cleaning periodically to avoid clogging.
Overview:
Step1:
Print the Nozzle Check Pattern.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
downicon.gif If the print quality is poor, perform print head cleaning.
Step 2:
Perform print head cleaning.
This unclogs the print head nozzles
Print the Nozzle Check Pattern again.
To check whether the print head nozzles are clogged, print the Nozzle Check Pattern.
If the print quality is still poor, perform two print head cleanings.
downicon.gif Print the Nozzle Check Pattern again.
Step 3:
Perform deep print head cleaning.
This is a more powerful cleaning.

Displaying the Maintenance screen
  1. Ensure that the printer is powered on.

  2. Press the <Menu> button.

  3. Press the left or right cursor to select [Maintenance/settings], then press <OK>.

  4. Press the left or right cursor to select [Maintenance], then press <OK>.

Print Nozzle Check Pattern
  1. Press the Open button to open the output tray.

    mp500_openbutton.gif

  2. Load letter-sized plain paper in the auto sheet feeder (ASF) or the cassette.

  3. Display the Maintenance screen on the printer.

  4. Press the up or down cursor to select [Nozzle check], then press the <OK>.

    mp800_nozzlecheck.gif

  5. Press the up or down cursor to select [Yes], then press <OK>. (The nozzle check pattern is printed.)

  6. Confirm the nozzle check pattern.
05sj00160_03a.gif 05sj00160_03b.gif < 1 > The normal nozzle check pattern
< 2 > The abnormal nozzle check pattern
< 3 > Some black ink lines are broken.
< 4 > White lines are present in the color ink pattern.
< 5 > Both black and color inks are not present.

Note:
  1. When all patterns are printed normally, press the up / down cursor button to select "All A" and press the OK button.

  2. When any patterns are printed abnormally, press the up / down cursor button to select "Also B" and press the OK button.
Print Head Cleaning:
  1. Display the Maintenance screen on the printer.

  2. Press the up or down cursor to select [Cleaning], then press <OK>.

    mp800_cleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head cleaning.

    Note:
    Do not do any other operations until print head cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.
Deep (Print Head) cleaning:
  1. Display the Maintenance screen.

  2. Press the up or down cursor to select [Deep cleaning], then press <OK>.

    mp800_deepcleaning.gif

  3. Press the up or down cursor to select [Yes], then press <OK> to start print head deep cleaning.

    Note:
    Do not do any other operations until print head deep cleaning is completed.


  4. Print the nozzle check pattern and check the print head status.

    Note:
    If the printed result does not improve even after doing print head deep cleaning, turn off the printer. Then, after 24 hours or later, do print head deep cleaning again. (After a given time interval, ink could dissolve itself, resulting in ink unclogging.)
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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