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Below are instructions that I have found from the internet. Hope that they will help.
Open the front cover of the printer.
Hold down the Go button for 4 seconds until all the LEDs light up. Then release the Go button
Remove the drum unit and toner cartridge assembly.
Replace the drum unit and toner cartridge assembly back into the printer.
Close the front cover of the printer
Your drum unit should now be reset
MFC / DCP PRINTER SERIES
1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
For MFC users: To confirm you are installing a new drum, press 1. For DCP users To confirm you are installing a new drum, press the Up Arrow key
7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!
Time to really order a new drum and really replace with a new one.
Resetting the drum unit will not improve print quality. It only resets your drum and allows you to continue to print. You decide when to replace the drum unit not the manufacturer!
1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The error message "Change Drum Soon/Drum end soon" will continue to appear if the drum counter was not reset when you replace the drum unit.
4.To clear this error message, you need to reset the drum counter as instructed below.
5.Make sure that the machine is turned on.
6.Press Options.
To confirm you are installing a new drum, press 1.
7.When the LCD shows Accepted, close the front cover.
8.Your drum is now reset.
Did you reset the drum counter? When you replace the drum unit with a new one, you need to reset the drum unit counter by completing the following steps:
Did you recently replace the drum and the warning is unexpected?
Why does the message "Drum End Soon" continue to appear on the LCD after I replaced the drum?
Description:
This message would continue to appear if the drum unit counter was not reset when you installed a new drum.
To reset the drum unit counter, follow the instructions below:
Press Menu on the Control Panel.
Press the Up or Down Arrow key to select Machine Info..
Press OK.
Press the Up or Down Arrow key to select Reset Menu.
Press OK.
Press the Up or Down Arrow key to select Drum.
Press OK.
Press 1 to reset the drum unit counter.
You can use this procedure to reset a drum in order to continue to use up the remaining 'life' of the drum; recognizing that you will need to replace the drum when you start having print quality issues.
If the toner LED still lit even after replacing the drum unit then you know that the Drum counter may not be reset. you need to reset the drum you can rReset the Drum counter as follows:
Open the front cover.
Locate the control panel button under the LED lights on the left side. Press the control panel button until all lights are lit, then release it. The Drum counter is now reset.hope this helps
Did you reset the drum counter? When you
replace the drum unit with a new one, you need to reset the drum unit
counter by completing the following steps:
Turn the the machine’s power switch back on.
Press Menu => Machine Info.
=> Reset Menu.
Press the Up or Down Arrow
key to choose Drum.
Press OK.
Press 1 to reset the drum unit counter.
Press Stop/Exit.
I hope this helps.
Cindy Wells (if you did the reset, you may need to talk to Brother Support. I'm assuming you used a Brother drum and only handled it by the handles.)
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