My Lexmark 5400 series has just recently stopped working. It says "cannot retrieve application list". The printer and fax work just fine. I just installed the new Norton Internet security. I think that this might have affected it. Any solutions? Can not get scanner to work on lexmark x3580 keeps telling me "cannot retrieve application list"
Delete the norton internet security as its blocking the scanner files of your printer software .or try reloading the printer drivers again but if reloading the printer drivers does not helps then removing the norton software is compulsary as the files of printer are getting blocked so scanner is not working.
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