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Tracy Posted on Apr 06, 2013

My username is 4 numbers. It won't let me log in saying I don't have enough characters. How can I log in or change my username so I can log in?

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  • Posted on Apr 07, 2013
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Go into the log in page - hit "forgot user ID" - they will email you a new one or email you a link to pick a new one - use at least 8 characters. Then go back to log in enter & enter your new user name. Try your old password - if that doesn't work, hit "forgot password" & they'll let you reset.

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##### DISCLAIMER ######
My solutions are generalized solutions and the actual solution may deviate slightly from what is actually posted in this solution. If you are unable to complete a step PLEASE COMMENT WITH THE EXACT MAKE/MODEL AND I WILL POST THE SPECIFIC STEPS (if you already have provided the make/model just comment what step you need more help with).
##### END DISCLAIMER #####

First obtain your IP Info

GETTING YOUR IP INFORMATION
*** Info presented in [] will distinguish between a windows XP step and a Vista/7 step. A bracketed step will be in the format [WinXP Step/Win Vista/7 step] ***

1. Click on the [Start/Windows] button.
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