The phone is locked to Optus and my sim is Amaysim (its apart of optus). ive had my sim working in it before, but friend put her sim in it (with a different carrier) and ever since then it hasnt worked :( like i said, i have used my sim card in it for a month or two before my friend put hers in it and it was working fine before hand. my sim works fine all any other phone. help!
Hi,
I'm Ben and -- hopefully -- I can provide some meaningful
assistance.
It seems that your SIM card is locked.
SIM CARD:
If you enter a wrong PIN code too many times, usually three,
your SIM will lock itself. This protects you from someone using
your personal information or making calls if your cell phone is
lost or stolen. You may see "PIN blocked" or Enter PUK code" on
your cell phone display. The PUK code stands for PIN Unblocking
Key. In the U.S., the PUK code is rarely provided when you get
your subscription.
If you do not have your PUK code, contact the Customer Care
customer again. Give them your phone number and once they
are sure it is really you, they will give you the PUK code.
You will then be asked to set a new PIN code. Once you have
your PUK be sure to keep it in a safe place.
Note that if you enter a wrong PUK 10 times in a row, the SIM
will be permanently blocked, and you'll need to purchase a new
SIM card.
menu, settings and tools, call settings, location....that might work. Id on't have that exact phone so it may be a little different on your phone.
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