Bose Companion 3. Speakers are very faint in sound. The touch pad seem inoperable. (the green light on pad does not come on.)

The volume circle has a mute in the center of where the Orange light is . Injure turns it green these other people are over thinking it like my mother did.

Maybe a tranformer burnout, this is the most common cause, refer to a Bose service center

not enough power to speakers or their fried

Take it to your Bose service agent

Hi, This could just be a sign that your Speaker system is wearing out , and done its due...Also have you had any Power Failures or surge's Lately , if so then it could of damaged the Speakers aswell..
Hope you come right bud
Happy new year

oh ok. I'll chek the input again Thanks

The speakers seem to be muted by default - you'll see that the LED is yellow/amber. Tap the control pod - the LED will turn green and speakers will work. I felt like such an idiot after I spent almost an hour trying to figure this out. (This feature should be more prominent in the manual.)

This is a common problem it seems with the electronics within the speaker set. (Companion 3 with sub and remote pod, aka, 'puck' = help desk support term)
I bought the multimedia speaker set in 2004 and had it replaced in 2005 because the 'puck' would not turn on (no orange light nor green light.) So I called help desk and they accepted the warranty exchange and I mailed the entire system (speakers and all) back to Bose in Markham, Ontario, Canada and they sent it back several weeks later. It worked 5-6 years after that as it is 2009 now, and it has the same problem again (no light on the puck). So I called help desk again and was ran through the same tests again (on/off, power plug off, various audio inputs, etc.) and the guy said to mail it in and they'd fix it as a non-warranty item. Cost: $85(Cdn) for repair + taxes, and $39 for remote pod.
So the sound that I got to enjoy from the Companion 3 system was amazing but electronic quality is very poor. For a set that cost above most other home user sets at FS and BB, it is substandard longevity.
I like Bose and have no complaints about the sound, but I will not buy another Bose multimedia package because at $350 (in 2004), I would expect it to outlast other sets. My friend bought a Logitech speaker set from another company in 2003 and is laughing at me as he realizes this is my second set and it hasn't even lasted as long as his own set.

try to check the circuit board with an expert

Have had Bose companion 5s for about three years. The external volume deveice in not active. If I unplug it, the sound goes dead. The indicator light is stuck on green and is very dim.. The touch feature does not respond nor does the volume. Sound is set very low an barely audible. Can I get replacement external volume control or is the problem inside the base unit itself? Any help out there with a similar problem.

Thanks JT