Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

1 Answer

Not printing correct colors all come out light brown or pink

This is a officejet 6500 E709n

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  • JohnAWray
    JohnAWray Jul 14, 2019

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1 Answer

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  • HP Expert
  • 307 Answers

For severe HP OJ 6500/6500A/7000 print quality/missing color issues, or incorrect color output, there could be an air bubble in the ink cartridge(s), an air gap between cartridge and PRINTHEAD, or a portion of the PRINTHEAD is dry (quite common), so you should first perform a CLEAN PRINTHEAD procedure from your printer control panel.
It is first suggested you print the SELF TEST or PRINT QUALITY REPORT (under TOOLS menu) to aid in identifying which color is causing the issue. Check that cartridge or cartridges to ensure they have plenty of ink inside.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the CLEAN PRINTHEAD procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and thoroughly flush all ink ports for 2-3 minutes...thoroughly dry printhead prior to re-installing. Retest. For complete instructions refer to video here: http://inkjet411.com/?page_id=2412
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (while Officejet 6500/6500/7000 printer PRINTHEADS are rated for an estimated 15,000 pages, the average consumer may only see up to a 10,000 printed page throughput) and may require replacement. A severe failure of the PRINTHEAD is typically accompanied by error messages such as INCOMPATIBLE PRINTHEAD, REPLACE PRINTHEAD or INK SYSTEM FAILURE. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead electrical performance, activate the Tap 41 diagnostic test, (i.e. Pen Status: Pen OK).....for printer model instructions please visit: http://inkjet411.com/?page_id=1813
To solve other HP920 ink-series printer/printing related issues please visit http://www.inkjet411.com

Posted on Jul 25, 2013

  • JohnAWray
    JohnAWray Jul 14, 2019

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6 Suggested Answers

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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Anonymous

  • 2985 Answers

SOURCE: Everything printing in PINK

Assuming you have successfully eliminated cartridge/print head problems, the only other thing to try is to delete the printer software and reinstall [Start/Printers and faxes -right click on the printer icon click delete- install new printer -Have the software disk and handy or select from list- select maker, select model,] I suspect the problem is still print head/cartridge however

Posted on May 11, 2007

nalin_elliot

Nalin DSouza

  • 224 Answers

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. CauseAny of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Posted on Oct 03, 2009

Mhinhi

Joel Tirado

  • 10 Answers

SOURCE: HP Officejet 6500 will not print after sleep mode

Move the printer to a different location and keep it closer to the connected device (e.g. router) and away from large metal objects / other electromagnetic devices for stronger signal strength.

Posted on Mar 01, 2010

Anonymous

  • 74 Answers

SOURCE: HP OFFICEJET 6500 NOT PRINTING COLOR

You need to check a few things.
first, check that the color cartridge has not run out.
Also check that in the printer settings you have not chosen to print in grayscale.

Posted on Apr 05, 2010

puertobori

Doctor PC

  • 7733 Answers

SOURCE: Office Jet 6500 E709n -

  1. Without turning off the product, disconnect the USB cable from the rear of the product.
    NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon (c01424575.gif ). Figure 2: Example USB connection (your product might not look exactly the same as this example)c01651067.gif
  2. Remove the cartridges from the product.
  3. Wait for the 'Insert Cartridges ' message to display on the control panel.
  4. Disconnect the power cord from the back of the product.
  5. Wait 60 seconds.
  6. Reconnect the power cord. If the product does not automatically turn on, press the Power button (c01602202.gif ).
  7. Reinsert the cartridges, and then close any open doors on the product.
  8. If you receive a prompt to print a calibration page, do so.
  9. Reconnect the USB cable to the rear of the product, and then try printing again.
Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.


If you need more help come back.Post / thumbs / testimonial are welcome!

Posted on Dec 04, 2010

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2 Answers

Hp officejet 6500 copier not starting up


Get the Diagnostic download for your 6500 from HP.com. It will trace the problem for you. Check you power supply to see if it is operational. Press all connections in tight.

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1 Answer

Hp officejet 6500 e709n print quality poor even after replacing print head


For severe print quality/missing color issues there could be an air bubble/air gaps in the printer ink lines or a portion of the PRINTHEAD is dry, so you should first perform a Clean PrintHead procedure from your printer control panel.
NOTE: If one or more the colors were previously dry fired during printing (i.e. if you continued printing using only a few colors to one, air may have been accidently ingested into the ink lines between the cartridge(s) and PRINTHEAD. To recover from this problem, you may have to run the Clean Printhead procedure 2-3 times.
If a problem persists then it is suggested to review the steps outlined on the following HP 920 support pages, including printhead removal/printer cleaning and service station cleaning. It is suggested you refer to printer manufacturer instructions first as the Inkjet411 procedures are provided for general guidance purposes only. A dirty service station can cause poor image quality and/or ink cross-contamination between different colors:
http://inkjet411.retailinkjet.com/?page_id=1495
If the problem still cannot be corrected, then the PRINTHEAD may be dry and may need to be flushed (i.e. with warm water as it could have dried out, but this is a function of how much you print). Remove and soak in hot water for 5 minutes...thoroughly dry printhead prior to re-installing. Retest.
For more information please visit:
http://inkjet411.retailinkjet.com/?page_id=856
Worst case scenario the PRINTHEAD may simply be electrically damaged or at end-of-life (typically fails between 3,000 and 5,000 printed pages) and may require replacement, usually accompanied by error messages like Incompatible Printhead or Ink Delivery/System Failure. NOTE: The PRINTHEAD will eventually fail in time. For more information on the how the PRINTHEAD works, watch the video here: http://inkjet411.retailinkjet.com/?page_id=1983
To verify Printhead performance, run the Tap 41 diagnostic test, (Pen Status: Pen OK).....for printer model instructions please visit:
http://www.Inkjet411.com

Sep 25, 2012 | HP Officejet 6500 Wireless All-in-One...

1 Answer

I have a HP Officejet printer model 6500 E709n (USB connected) and I have just changed the black print cartridge and now the printer only ptints blank ppages. I check of the printer status reveals that...


What about print head?.. perform print head cleaning process through tool box, check any back print out? no remove black/yellow print head clean nozzles manually, try it if not resolved replace print head..browse the link how to clean the print head..http://www.ehow.com/video_4974250_manually-clean-hp-inkjet-cartridge.html

Oct 27, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

My HP Officejet 6500 Wireless printer won't print in black when trying to print from Microsoft Office Word and Microsoft Office Excel or PDF. The ink cartridge is new. I have turned the printer off and...


I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

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1 Answer

My HP Officejet 6500 wireless E709N makes a loud squeaking noise every time something is printed and is printing additional lines on the sheets of paper being printed?? Help!


Horizontal streaks across the page usually mean your cartridge is about to run out, or is at least dirty. Try cleaning the nozzles, though avoid doing this manually -- your printer should have a cleaning cycle.
The squeaking noise could be dust in your rollers. That can't really be fixed without major intervention that could throw something out of balance and result in many a paper jam. You can use a lint-free, static-free cloth to gently clean inside an unplugged printer, but it's generally not a great idea to mess around in there too much.

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Hp officejet 6500 wireless printer won't print quickbooks checks


go to control panel, printers, right click on my printer icon (HP Officejet 6500 E709n), click properties, click advanced tab and check "print directly to printer"

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