My MS dontle gave me nothing but problems, now I have two Belkin Bluetooth dongles, one covers a 10 metre range and is for a USB 1.1 connection, the latest one a 100 metre range USB 2 one.
The first one worked fine but thinking that my machine only has USB 2 sockets I installed the new 100 metre range one thinking it would be much better, but it wasn't it froze and had jerky movements so I came to the conclusion that it was picking up interference from someone mobile or computer.
So I ended up going back to the first one and it works great.
Try a friends Bluetooth dongle and see if it works better than the one you got with your keyboard, it might cure your problem as mine did.
You can get them for pennies on eBay.
Hopping the details can give a little help for you:
1.Restart your computer. When a computer freezesyou must restart it in order to diagnose the problem. Because the freezingproblem renders all programs and utilities inoperable, restarting your computeris the only way to fix and diagnose the problem.
2.Install a free anti-virus program. The most common problemthat causes computers to freeze up periodically is the presence of a computervirus. Download a free anti-virus program like Avast! or AVG to scan yourcomputer for viruses and get rid of the threat. See the Resource section forinformation and download links.Check more about the bluetooth keyboard and mouse.
3.Defragmentyour hard drive. This process manages your files and takes files that may havebeen displaced and puts them back where they are supposed to be. Go to theSystem Tools section of your computer under the "accessories" tab andthen select the defragmentation tool. When it launches, simply click"defragment" to begin the process. Defragmentation can take severalhours if your computer has not been defragmented in awhile.4.Runa disk cleanup. This process gets rid of all your temporary and cache files. Itcan also free up virtual memory, which if clogged, can be a source of frequentfreezing issues. Find the disk cleanup application in the "SystemTools" section of your computer. Run it by selecting your hard drive andthen waiting for it to analyze files that it will delete. Then press the"cleanup" button. This process can take anywhere from half an hour toseveral hours depending on how much there is to cleanup on your hard drive.5.Re-formatyour hard drive. This step should only be taken in extreme situations. If thecomputer is still freezing after all of the above steps have been taken, youmay have persistent malware on your computer, which can only be removed byformatting your hard drive. This process will effectively erase all your files,including documents, multimedia and programs.
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