Do you have a lint filter slot inside of your dryer or on the top? Our rack in ours mounts into the lint filter slot and the drum turns around it and does not turn the rack. If you have a lift filter that is on top of the unit the rack may mount into the back panel allowing the drum to turn around it.
Hi,
Here is a tip that I wrote about dryers and noises...
It will help you determine what is happening there...
Dryer Repair Squeaks, Grinding, Clicking and Knocking Noise
heatman101
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