Hi! I have a Bunn Thermal Carafe coffee maker and recently I have had problems with the grounds coming up and out of the back of the basket and down the side of the carafe and onto the counter. I usually grind my coffee before brewing and when I take the basket out, the grounds are all the way to the top of the inside of the basket. Do you think this is a basket problem or some other problem? It is really frustrating and it makes a real mess. I LOVE my Bunn and wouldn't think of using anything else.
Thank you for your help!
When you are grinding your own beans or use certain types of coffee, you need to use a flow restrictor sprayhead. If you will contact customer service, a flow restrictor sprayhead can be sent out to you at no charge and this will eliminate the problem you are having.
If you are not using Bunn coffee filters, the ones that you are using may be too dense for the water to run through, causing your backup. If you are, check that someone hasn't removed the sprayhead from your brewer. If that's not the case, try drilling the hole in the bottom of the basket out to one size larger than it is now. I would only try that as a last option, though. Most likely it is your filters are too dense or your coffee is ground a little too fine.
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