When I try to run the futura software I get a connection error. Check that usb cable is connected and power switch is turned on.
I've only completed four projects on my singer futura ce100. I don't think the cable should already be gone.
I am using the Futura CE150. I have a computer with Vista and am getting this message. The computer shows the software installed, but the CLEM driver isn't working. I've emailed Singer, but no response yet.
I received an email back from Singer stating that it is not possible at this time to load the Futura software on a 64-bit system using Vista. I have emailed to ask whether it would load if the OS were XP, but I haven't heard back yet.
They said that they were working on finding a fix for this, but they aren't sure that they will since it's a hardware problem.
First, there's a Windows 7 update
available at www.Futura-support.com. Click on the lefthand side, then
on CE100/150/250/350, etc, etc. Follow the directions CAREFULLY.
First, be sure the uninstall ALL Futura software you've attempted to
install and reboot your PC.
If for some reason this doesn't
solve you're problem, I've posted a set of instructions at
http://www.fixya.com/support/r8955271-use_machine_windows_7_or_vista
that will allow you to run the software under XP on your Windows 7
machine. This is a bit more complicated a solution, but if you follow
the instructions carefully, you should be fine. Try the Futura update
first, though.
I hope this solves that problem.
Next, you say you're "still" having the connection error? Did I answer your problem before? I'm going to give you the answer to the problem I had with this, and if I already gave you this please leave me a comment on this. I check back daily, so I'll see it and we'll try and troubleshoot further from there. First, take care of the software problem. Next, make sure you're plugging the USB cable from the machine into a USB port in the BACK of your computer, not one of the front ports or a port on a USB hub. The cable and machine need more power than most of those ports provide, a technical detail that Singer doesn't realize. Good luck!
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could I work the singer futura xl400 which I get from USA to work in my country which has a power ratings of 220V 50Hz
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