Canon link to your model. See FAQ section. I remember reading something about it? Canon link to your model. See FAQ section. I remember reading something about it?
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If the blue ink cartridge is not empty, then it means that either the pront head or the ink cartridge is clogged. Here are some information about ink cartridge cleaning, and here you can find some information about print head cleaning.
Is the shipping cover still on the printhead? If it has been removed, wipe the printhead with a damp paper towel to see if the head is plugged. If ink is present on the towel, do a print head clean from the maintenance menu.
You probably need a new printhead, but there is also a new update for that machine to help clean the black part of the printhead. QY6-0052-000 is the printhead #
Have you performed a nozzle test? If one or more of the colors is missing when you do the nozzle test, the printhead itself is likely in need of replacement.
Before considering replacment, perform a clean on the printer. Due to variations between mac and pc, please see your documentation / support files on how to perform the clean on your printer.
After performing the clean, again perform the nozzle check to see if the problem is resolved.
If still not resolved, remove and re-install any cartridges you recently replaced to make certain they are installed correctly.
Canon link to your model. See FAQ section. I remember reading something about it?
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