I have the same issue with my TOPLOADER. I've tried powder and liquid and the Tide Pods... nothing works..... is there a filter we need to be looking for?
If you just have a soapy residue( bubles atop the clthing?? either your using way to much soap, or way to much of wrong soap.you need to use HE detergent specifically formulated for front loading amchins(low sudsing. or your having a cold water inlet problem set te hunit to cold/cold/ try running see if inded the machine fills
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