Possibly the defrost element is faulty, this is located behind a cover in the back of the freezer compartment and is attached to the fins of the evaporator. It also has a defrost limit thermostat which could also be the problem. I presume that the fan is working after you have defrosted the unit?

Anonymous

1 Answer
Posted on Jun 22, 2009

SOURCE: Ice dispensor

Make sure that the "flapper-door" closes about 3 seconds after the ice dispenser button is released. Mine had a habit of catching and staying OPEN. This allows warm air to enter the dispenser / freezer compartment causing your problem.

If it is stuck you have to take the dispenser apart to loosen / lubricate the flapper door cam to allow for free movement.

This is the worst ICE system I've ever seen for a variety of reasons.

Anonymous

43501 Answers
Posted on Oct 25, 2010

SOURCE: why is there heavy ice

Hi,

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