Kirby Ultimate G Bagged Upright Vacuum Logo

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Posted on Feb 28, 2009
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My Kirby shampooer - G4 - hardly used any water from the tank and no suds at all. Pet hair did blow out of the small slotted holes in the tray as I moved the shampooer back and forth, but the carpet was basically dry. I did vacuum before shampooing, so the brush part seemed to work great during shampooing, but no water! The small screen was stuck in the crook of the hose that attached to the tank so I did get that out and put it on the small hole on the tank, but it didn't make any difference. I'm using Kirby shampoo. It did make an almost piercing whine while the shampooer was attached - it does not do this with the vacuum. The fan appears to be fine. I'm wondering if I'm missing a part on the tray => the hole in the center of the tray that the hose attaches to, the bottom of this hole is open right to the carpet - is this how it should be?

  • charangell1 Mar 03, 2009

    Okay, I win the dumb blond award! I was using the cap from the shampoo bottle to measure the "capful". Your manual was really helpful with the pictures! I also used the plumbers tape to hold the screen in place. I'm getting foam now and can see it moving through the tube. Altho, I'm not getting nearly as much foam as the picture. I'm going to try buying some new shampoo as mine is quite old. Thanks for the help!

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1 Answer

Rocky

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  • Kirby Expert 324 Answers
  • Posted on Feb 28, 2009
Rocky
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Joined: Oct 25, 2008
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Few things:
Make sure the sponge and the valve under the sponge (water tank) is clean.
Make sure you follow the instructions (f you do not have the manual you can find one HERE)
See if the straw inside the water tank is not clogged (happens when you use toilet tissue or some other paper to dry inside of the tank after you shampoo)

Noise - if it is noisy al the time - it may need new shampooer brush roll. Also check the tray - bar brush roll bearings overheat and melt the tray... Never submerse brush roll in water when cleaning it. Clean it simply by lifting the shampooer nozzle and letting it spin for 10-20 seconds. If you have tu put it under running water - put it back in the shampooer nozzle (with tray and shield) put on Kirby and turn it on for 20 seconds or so. If it stays soaken wet - moisture damages barings.

Good luck

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Related Questions:

0helpful
1answer

I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte

SYSTEM:
Will work with:
  • Kirby G3 vacuum cleaner
  • Kirby G4 vacuum cleaner
  • Kirby G5 vacuum cleaner
  • Kirby Gsix vacuum cleaner
  • Kirby Ultimate G vacuum cleaner
  • Kirby Ultimate G Diamond vacuum cleaner
  • Kirby Sentria vacuum cleaner
  • Sentria II (Sentria2)
This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
  1. Tray with shield
  2. Nozzle
  3. Brush roll
  4. Belt
  5. Container with cap
  6. Hose
  7. 12 oz. shampoo
NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
Shampoo:
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com
1helpful
1answer

What parts go to a Kirby Shampooer?

There is a shampooer head with shampooer brushroll, water tank, small hose that hooks to the tank, collection tray

Need to use the Kirby shampoo. It goes down as wet suds but you pick up the suds with the vacuum when it drys. Fill tank adding 1 cap full of soap (kirby soap only) per level on the side, this attaches on the side where the bag is attached

After using the shampooer you need to reattach the vacuum bag and main brushroll nozzle as though you were just vacuuming up dirt.

Instructions:

Lift the front of your kirby up (front part with light) open the handle on the dail in the front (if epquipt), remove the power head, put on height adjustment on highest level, turn dial on front of power head until you see 2 red arrows facing each other, unlock by turning knob, power head should come right off, get shampooer out the power head for shampooer with collection tray, make sure dial is set red on red, put on front of Kirby and lock in, turn dial to green on green arrows, fill tank adding 1 cap full of soap (Kirby soap only) per level on the side, this attaches on the side where the bag is attached, line up arrow and notch and turn, to hook up hose put Kirby down to lowest level, notched end of hose hooks in on tray other end on the tank,on/off switch refers to the foam, Turn machine on to lay the foam & scrub carpet, take shampooer back off to extract the foam once it's dry.

Good luck.
1helpful
1answer

Kirby shampooer

On the shampooer tank, remove the screen cap from the little hole that the shampooer hose plugs onto. Clean the screen and make sure that it is not plugged up with debris. Make sure that the screen is securely glued to the cap all the way around the edge. (they sometimes come loose and this will cause the absence of foam) That little (approx. 1 inch diameter) screen is the main ingredient for the foam. The screened cap should fit firmly onto the outside of the little hole in the bottom of the edge of the tank.
If none of this helps, remove the round sponge and look at the holes in the white plastic circle. Turn the on/off foam valve and make sure that the holes open up when the valve is turned to "on". You can purchase and replace the on/off valve if it turns out to be the problem. You can also buy a replacement tank if you're not inclined to mess with it.

If you need another shampooer manual, check out my guide....

http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

Hope this helps...
Marci
0helpful
1answer

How do I change my kirby g4 to sweep/mop mode?

Turn the belt lifter to red arrows matching to sweep the kitchen floor. This stops the brushroll from turning and allows you to use straight suction. There is a hard floor pad available...see the link to my guide and you may find one for sale...
As for mopping...I just dump a small bit of soapy water on the floor and run my Kirby shampooer (with no solution in the tank) on the lowest setting to scrub, then I dry mop behind it to pick up the excess water. There really are no instructions in the manual for scrubbing linoleum, but I just improvised. It splashes a bit, but better than getting down on hands and knees. Here is a guide to hook up the shampooer...

http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

Hope this helps a bit...
Marci
0helpful
1answer

Intructions?

Yes indeed the processes is very simple.

You're going to take the front end off like you normally would, but you also need to detach the bag so you will then grip on to the handle under the mini emptor, that's the plastic thing is connected to, there is a grip under that you will grip and turn it towards you.

Once it's loose you will then fill the shampoo tank. The solution calls for one shampoo tank cap full of Kirby suds to one part of water, and you can find the water parts labeled on the side of the tank. Use ONLY Kirby suds, I've tried other brands of suds and they didn't dry as fast as Kirby does and Kirby smells better anyway.

Second you want to put the tank on the exhaust port of the Kirby where you took the bag off. You will see there are little buds on the port mouth and there are grooves on where the shampooer tank attaches to the port mouth, line the bud up with the grooves on the tank and push towards the handle.

Next you're gonna hook up the shampoo tray like you would the beater bar. Next you're going to hook up the shampooer hose and you will put the smooth end on the small port on the tank and the other end on the hole in the middle of the tray.

Then you should be ready to go all you do then is turn the vacuum on without the suds on, and put it all the way down. Then you turn the suds on full blast and put the vac in drive and go. Not too fast but not too slow either just go a bit slower then when you vacuum on back and forth strokes. Well, hope full this solves your problem!
0helpful
1answer

Shampoo-er

It goes on the small hole on the tank where the hose attaches to it. The sponge goes in the hole directly under the on/off valve. Here is a link to my online shampooer instructions.

http://reviews.ebay.com/KIRBY-CARPET-SHAMPOOER-INSTRUCTIONS-MANUAL-DIRECTIONS_W0QQugidZ10000000004594992

Marci
18helpful
5answers
1helpful
1answer

Kirby shampooer

You are missing the wee round suds screen that fits over the small hole on the tank where the hose fits on. Without this screen it will not make foam. 

0helpful
3answers

Kirby G4 not distributing shampoo...

You are missing the wee round suds screen that goes over the hole where the hose attaches to the tank. It may be wedged in your hose.
0helpful
1answer

Kirby shampooer

You may be missing the small round suds screen. It should cover the hole where the shampoo goes from the tank into the hose. It may be wedged sideways in the hose end.

Marci

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