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Posted on Feb 28, 2009
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Kodak esp 5 won't scan to computer...please note spammers number below

I can make a copy of a document with the scanner but can not scan documents into the computer. Whenever I try the LCD display just says scanning but does nothing. I have printed plenty of pages and pictures from the computer. Thanks.....

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  • 10 more comments 
  • Anonymous Mar 04, 2009

    My esp 5 wont scan to the computer either and ive only had it two weeks!

  • Anonymous Mar 06, 2009

    I can print, copy but not scan. I've tried removing the drivers and re-installing but that doesn't seem to help...is everyone else running XP or Vista?

  • ammibrooks Mar 10, 2009

    My 5300 Kodak printer doesn't seem to scan to my computer. Do i need a memory card to do that?

  • Anonymous Mar 20, 2009

    I have the same problem. I push the scan button and then start as prompted and nothing happens.

  • utleyschick Apr 08, 2009

    This printer is a peice of ****.

    DONT BUY ONE!

    WILL NOT SCAN! and it's extremely loud.

    When it decides to print, it print 1/2 of a page.



    Not worth the $$!

  • Anonymous May 13, 2009

    Also not working here. Frustrating. D:

  • Anonymous May 17, 2009

    Please help if someone has the answer. I rather like this printer and would hate to deal with this for any longer.

  • Mike Feb 13, 2012

    Same here..."Scan Failed". I simply went to "Windows Scan and Fax" program and my 3250 worked like a champ. Forget trying to use the Kodak Control Panel for anything but copying doc's or photos.

  • Mike Aug 13, 2012

    From the OP; techisbest's response was my solution too. Just couldn't print from the printer, did it through Kodak AiO with no trouble.

  • gabbysgirl19
    gabbysgirl19 Nov 26, 2012

    When I try to scan it will go through the process, but when it is done and the picture tries to pop up the window will close on my computer what is wrong. Please help

  • Anonymous Mar 19, 2014

    Need to scan A4 document on a Kodak ESP 7

  • Anonymous Mar 28, 2014

    My Kodak ESP2170 is having a scanning problem. It was scanning fine then the pages started getting darker and the pages are turning out black. How do I fix this?

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  • Posted on Jun 08, 2009
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Here is the solution I found on the Kodak ESP 5 Support Center web page. Hope it helps or else maybe just visit the web page and browse it to see if you can find the solution to your specific problem.

Question : How do I scan from my all-in-one printer using MICROSOFT WINDOWS Imaging Acquisition (WIA) Drivers on a computer running WINDOWS VISTA Operating System? Answer : For computers running WINDOWS VISTA Operating System:

  1. Click Start > Programs/All Programs, and select Windows Photo Gallery.
  2. Click Scan at the bottom of the Windows Photo Gallery window, then click New Scan at the top of the window.
  3. Select KODAK ???? AiO (where ???? is the model number) from the Select Device window, then click OK.
  4. Click Preview and make whatever adjustments needed to achieve the desired scan.
  5. When you have made the desired adjustments, click Scan.
    During scanning, the progress is displayed.
    When the scan is complete, the file is displayed in the Windows Fax and Scan window, along with a preview of the file.
  6. Click Save as... to save the file, or click the Print icon to print the file from the Windows Fax and Scan application.

  • Art Main
    Art Main Dec 30, 2014

    While this answer is a possible work-around solution, it does not answer the OP's question. I can scan just fine using the Kodak software (or your solution to use Windows Photo Gallery instead), but what I can't fo (and what the OP asked about) is to scan using the LCD control panel on the printer itself. Print and copying work just fine, but choosing Scan just hangs at "Scanning..." until you shut the printer off. I wish I had the solution to that part.

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  • Posted on May 30, 2010
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I had this problem; printer would copy okay but not scan, just start and then stop.

The way I got it working (apart from upgrading all software and drivers) was to connect printer to a USB2 port (I connected directly to the PC rather than a hub). I did have it attached to a USB1 hub and this just didn't seem to work for scanning. Something to try!

  • tjacobs944 Sep 29, 2010

    I spent forty five minutes online with Kodak tech support, made about five changes to the computer default settings, then spent a half hour down loading and reinstalling drivers and software. Still wouldn't scan to the computer.

    Changed the USB connection from the hub to the computer and it works perfectly.

    Thanks dkharvey312

  • Anonymous Jan 31, 2012

    Excellent! Simple but effective. Well done! Thank you very much.

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  • Posted on Feb 01, 2012
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I had the same problem and found this page (obviously). When none of the suggestions worked for me, I decided to go into the printer and devices screen, right click on my Kodak printer, then go to troubleshoot. The computer fixed the issue for me and it started scanning again. I have win 7 and it's a ESP C310 AIO. :)

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  • Posted on Aug 02, 2009
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I had the same problem using the printer's buttons. I used the Kodak AiO Home Center software that came with the printer without any problems.

Hard to believe Kodak let the printer get out the door like that.

  • AskAnna Jun 28, 2011

    I think it may have to do with a conflict in computer add-ons. It sometimes takes up to 5 mins before it finishes processing the scanning and the Save As PDF window then pops up. Temporarily disabling some add-ons may help. Sometimes it also seems to help to restart the printer. It's important that you are connected on the same wireless/internet connection as the printer is set up to. I have 2 routers set up at my home and I always have to remember to switch to the same connection that the printer is set up to to print or scan.

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  • Posted on Oct 27, 2013
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I had the same problem after windows 8.1 update, try reducing the scan resolution, it worked for me.

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9 Click Next.
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11 Select Done to return to the main menu.
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