The front paper tray that lifts the page to scan will not lift . If I manually lift it it will scan

Looks like a document jam as the paper rolled up under the scanner bed.
Do you have the manual for the unit?
It is on line at mypdfmanuals.com. Just google it!

1. Lift the document release lever.

If a multi-page document is loaded, remove
the entire document from the ADF.

2. Lift the paper stack cover and pull it out completely.

Make sure the back end of the cover does
not catch the front paper guide.

3. Lower the scanning platform in the document delivery slot (this is on ththe front of the machine - a small tab you push down.

4. Carefully!!! pull out the jammed document - do not wrench it out.

5. Lift the scanning platform back into place.

6. Inset the paper stack cover (that you took out earlier.

Found it here http://mypdfmanuals.com/dref/815752

Clean the 'black dot' in the centre of the paper tray. There is an optical sensor under that. The tray will lift even without paper, but will go back immediately.
If the scanner stops after 3 pages, check disk space in your computer. If you are scanning in TIFF uncompressed, it takes lot of space. For color and Grey try JPG format, for mono TIFF G4 is the ideal option.
S. Mohan, Chennai, India

The serial number of the PIXMA MP530 is located inside the printer, as shown below.

1. Lift the Scanning Unit (Printer Cover) until it locks into place.
   
   
   
   
2. When the printer is powered on and the Scanning Unit is lifted, the Paper Output Tray will open automatically. If the Paper Output Tray does not open after several seconds, press the Open button to open the tray manually.
   
   
   
   
3. Open the Inner Cover.
   The serial number is attached to the back wall inside the printer.
   It starts with four letters (AAGA) and ends with five numbers. Example: AAGA01234
   
   

This service indicator is referring to the main lift motor that is located on the rear of the machine, which comes in contact with the back of the tray and then engages to lift the paper up to the tray. I would suggest removing the paper tray and inspect the back of it, ensure that no parts appear broken and attempt to manually crank the arm that causes the paper to lift. If all is functioning on the tray side, then look towards the back of the machine through the front, make sure there is no lodged paper or debris. If no physical obstructions are present, and nothing appears to be broken and the paper tray aligns up properly, then you most likely have a failing lift motor.

Let me know.

-David.

Please explain the problem more clearly.
Switch on the scanner, load some papers and try 'page count'. If it works, then there is no problem with tray lifting or paper movement. If this is not working, try 'Qumatool' and give a command to lift the paper tray. If it lifts, then the problem is with a sensor under the paper lifting tray. (It may not be in HP - Home position). If the tray is not lifting, then you may have problem with motor. S. Mohan, Chennai, India

Disconnect the scanner from the Comp, Try 'page counting'. If the papers go through, then you know feed mechanism is okay. if the tray is not lifting, then you have a problem. Use Qumatool software and check if the tray is lifting. If the scanner tray if lifting then the motor is okay, if not, the lifting motor may need a check.If the motor is okay, but tray not lifting means the sensor in the paper tray is faulty. Check this out.

S. Mohan, Chennai, India

C-0910
The Lift-up Sensor is not blocked even after the lapse
of a given period of time after the lifting motion has
been started.

Basically your paper tray 2 did not lift right. Open the tray and make sure the paper is loaded correctly. The paper should be touched on all four sides by the tray or by adjustable guides. Open and close the front door with the tray out. Once the machine is ready to copy close the drawer you should hear a slight buzzing sound as the tray rises. If you don't or you hear a banging or grinding sound the tray lift motor may be damaged and you will need to call a service technician.
If the code keeps coming back pull out tray 2, open and close the front door to reset and leave the tray 2 partially pulled out until a technician can repair.

CAUSE: This error message indicates the paper present sensor flag in one of the trays does not detect paper in the tray. This could be caused by one of the following:

• A broken sensor flag
• The tray paper guides being set too close and restricting the paper from being pulled
• The tray is not lifting

SOLUTION: Follow the steps below to determine the cause of a false TRAY X EMPTY message. Tray 2 empty

1. Verify there is paper in the tray.
2. Open the duplex unit access door just above Tray 2 on the front of the printer.
3. Check the black-paper present flag by looking in through the duplex access door.
4. Open and close Tray 2 and observe the tray lifting looking through the duplex unit access door.

The tray lifts but the error is still present

1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
3. Try another known good tray, if available.

The tray does not lift and the error is still present

1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
2. Try another known good tray if available.

Tray 3 empty

1. Verify there is paper in the tray.
2. Remove Tray 2.
3. Open and close Tray 3 and verify it lifts by observing through the Tray 2 cavity.

The tray lifts but the error is still present

1. Inspect the paper present flag on the PIU located just behind the pickup rollers. Ensure the flags are present and not damaged.
2. Remove the tray guides from the tray and reseat them. Ensure the guides are seated correctly and are in the correct slot for the size paper in the tray. Add paper to the tray and try printing again.
3. Try another known good tray if available.

The tray does not lift and the error is still present

1. Remove the tray, remove the paper in the tray, and inspect the lifting plate in the tray for damage. Ensure it will lift freely by hand.
2. Try another known good tray if available.

Tray 4 empty

1. Verify there is paper in the tray
2. Open Tray 4 and check for an extra **** of paper stored on the left side of the tray. This can cause the tray to stall while lifting and result in a tray empty message.
3. Defeat the interlock in the vertical transfer unit (VTU). Open and close Tray 4 and watch the tray lift through the VTU door on the lower-right side of the printer.
   NOTE: Follow troubleshooting steps for Trays 2 and 3 when working with the 2 X 500 sheet-input tray.

The tray lifts but the error is still present

1. Check the tray guides to ensure the guides are seated corrected and are in the correct slots for the paper size in the tray.
2. Inspect the paper present sensor for damage.
3. Check for any broken plastic pieces in the tray that may be a broken sensor flag.

The tray does not lift and the error is still present Defeat the VTU interlock on the right side of Tray 4. Open and close Tray 4 and observe the tray lifting.

There is a paper sensor just under the rolers in the lifting tray. Clean the area thoroughly with a damp cloth. Keep some sheets and try ]count only'. If it works then the sensor is okay, then you can try your scanning. If it is not sensing paper, check the sensor or connections to the sensor.
S. Mohan, India

Greetings,

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