HP Photosmart C7280 Laser Printer Logo
Posted on Feb 25, 2009
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Hp Photosmart C7280 All-in-One doesn't print

Printer says "out of paper"..(glossy as was requested) Actually paper is Matte, but there was no box to check for that. Put in regular paper then changed to matt. Printer makes noise that sounds like it is printing, but nothing comes out. Is it jammed? How to fix?
Thank you, asap if possible.

1 Answer

Ben Johnson

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  • HP Master 686 Answers
  • Posted on Jun 09, 2009
Ben Johnson
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Sorry, this isn't ASAP, but here's a solution on HP's website.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786157&cc=us&lc=en&dlc=en&product=3204785

The most important part of this is taking off the rear door / duplexer and cleaning the two rollers that you can just see inside the printer with the back off. Those two rollers inside the back of the printer (not the ones in the door or the ones hanging out the back when you take off the rear door) are the ones that pick up the paper and feed it up into the printer. Those rollers are hard to get to - long qtips are strongly suggested. If those get rollers dust or gunk on them, they get smooth and don't pick up paper as well.

Click the link for detailed instructions - don't just go with my summary of the solution.

1 Related Answer

Ben Johnson

  • 686 Answers
  • Posted on Jun 17, 2009

SOURCE: HP Photosmart C7280 All-in one says "out of paper".

If you get an 'out of paper' message when you do have paper loaded, this video will help. Following the steps of this video, you'll see if there's paper jammed in the printer.

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HP Photosmart C7280 All-in one says "out of paper".

If you get an 'out of paper' message when you do have paper loaded, this video will help. Following the steps of this video, you'll see if there's paper jammed in the printer.
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Printing options have disappeared (re plain paper; glossy paper; CD etc)

here is ur fix

The paper types available in the driver are dependent on which type of black ink cartridge is loaded in the printer. If the Photo Black ink is loaded, you should have various glossy paper choices. If the Matte Black ink is loaded, you will have a choice of plain or Matte paper types. Once the cartridge is switched, you will get the corresponding paper choices.
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