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Posted on Feb 25, 2009
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Zebra Z4M plus, I am not able to print labels through sap. The data from sap is successfully transfered to tmp file but when print program is opened the tmp file disappears.

  • 2 more comments 
  • arun_r Feb 25, 2009

    Hi

    No, it doesn't solve the problem

  • arun_r Feb 25, 2009

    doesn't make any difference

  • arun_r Feb 25, 2009

    Sorry Sir,



    thanks for immediate response.



    following are steps



    I execute Z program by which data is transfered to local drive in tmp.pj file.

    Then we open print program of barone. Here when we open this print program it prints the label in Z4M plus printer. Whereas, from yesterday it is deleting the tmp.jp file itself without printing the label.



    Request your expertise solution on this, Please.

  • arun_r Feb 26, 2009

    It doesn't show any light. Also I don't have another printer

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1 Answer

Tim Babcock

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  • Zebra Master 2,794 Answers
  • Posted on Feb 25, 2009
Tim Babcock
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Turn the printer off. Turn it back on again. Restart the computer. Restart SAP. See if that makes a difference.

  • 3 more comments 
  • Tim Babcock
    Tim Babcock Feb 25, 2009

    Bummer. Thats the normal procedure for doing it. Can you tell if your forms are getting downloaded to the printer?



    How about changing the rating there? I've been a technician for over 15 years on those printers and that is always the first step I gave you. I'm not there to troubleshoot it for you.



    Do you have another printer cable you can try?

  • Tim Babcock
    Tim Babcock Feb 25, 2009

    Sounds like the computer thinks the tmp.pj file is printing but it isn't.



    What color is the light on the printer?



    Do you have another printer you can try on that printer?

  • Tim Babcock
    Tim Babcock Feb 26, 2009

    I'm concerned if the light isn't on. You should at least be getting a green light to indicate it is on line. Any error with the printer would indicate a flashing light.



    Do you have any way of testing the ac adaptor for currect going to it?

  • Tim Babcock
    Tim Babcock Feb 26, 2009

    Scratch the last thread. I was thinking of another model printer.



    Does your printer look like this?



    http://www.barcodeplanet.com/zebra/z4m-p...



    Is there any messages on the lcd display when it trys to print or when the power is on?



    How long have you had the model?







  • Tim Babcock
    Tim Babcock Feb 26, 2009

    I found this on Zebra's website about using it with SAP. Does this help you out?



    https://support.zebra.com/OA_HTML/csksxv...



    I know I have the manual for that printer in storage but I can download another one.



    Do you know how to replace the thermal head on the unit?



    I can also assist you further if you tell me what the lcd display states.

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