My microsoft wireless notebook optical mouse 1023 will not work. The red light under the mouse will not come on, while the green one on the receiver will. I changed the batteries multiple times and each time it still did not work. I installed new intellipoint driver software and restarted my computer and it says it's all connected... Except it's not working. Please help.
If you know that the battery is good then try this next. There is a VERY tiny shark-fin shaped spring-loaded button on the bottom of the mouse that is pressed in, when you insert the receiver, while the mouse is not in use, that turns off the mouse to save the batteries. If you haven't used the mouse in a while, it can get stuck in the in position, so that when you pull out the receiver, it doesn't spring out and turn the mouse on (indicated by the red light on the bottom). If you notice that the light isn't coming on. Just try manually pushing in the little shark-fin thing a couple times to make it spring back out. After a couple times, you should be able to get it unstuck and the red light should come on.
I had the same problem. Then I noticed I had put the battery in backwards. Check that. If it lights up, then you have to press the green light on the receiver (it will flash). Then press the connect button on the bottom of the mouse (they will sync up).
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