Bought a new battery and still can't take pictures
Hi there and thanks for coming to FixYa.
90 percent of the time, it's dirt, sand or grit that has gotten into the lens mechanism preventing it from opening properly. Try this:
Take an air compressor if you have one, or maybe you can use a friends, anyway, put the nozzle up to the camera and run it around the space between the lens and the camera to clean out any dirt or yuk that may have gotten in there. Best of luck. Leave me a comment if you have any other questions.
Rob
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