Can't access voice mail

If you subscribe to a voice mail service, you can use your phone to access your voice mailbox. The new message
LED on the handset flashes and appears in the handset display whenever you have messages waiting in your
voice mailbox. When you subscribe to the service, your voice mail provider provides you with the access number
and the required voice mail signaling tone. You can use your phonebook to store the access number

There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?

The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.

The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or
setup or delete your mailbox.

Carl

Pretty much, it depends on what happens when you dial 165. That's the voice mail access number for a Panasonic TD phone system with Pana VM. If you get the voice mail lady, set the box up and then from the intercom dial 7102/3/4/5 where 2 is all/3 is busy, 4 is no answer and 5 is busy/no answer and 165 or whatever the VM access number is and possibly # (I forget if it's required). That will light the FWD/DND light and send calls to the voice mail system.

Carl

Hi,If your account is enabled for voice mail, you can receive voice messages in your Inbox and also in a text message on your mobile phone. Both the message in your Inbox and the text message will include a preview of the voice message in text.
How do I set up voice mail?

1. Go to https://outlook.com to sign in to your mailbox, go to Options > Voice Mail tab, and then click Set Up Now.
2. When you set up your voice mail:
* You'll register your mobile phone number.
* Text messaging is set up. You can choose to be notified in a text message that you have voice mail or have missed a call.
* Call forwarding is set up so that your mobile provider forwards calls you receive to your voice mail. So if you don't answer your phone, your phone is busy, or you're unreachable or unavailable, the caller will be sent to your voice mail. After your personal greeting is played, the caller can leave a voice message for you.
* You can test whether your voice mail has been set up correctly by dialing your mobile phone number from your mobile phone. This verifies that call forwarding is correctly set up with your mobile provider.

How do I change my voice mail after I've set it up?

After you've finished setting up voice mail, you may want to:

* Change the mobile provider's voice mail number so you can use the key your provider has reserved for accessing voice mail to access your voice mail. For details about how to do this, see Changing the Number You Call to Access Your Voice Mail.
* Create a contact on your mobile phone. For details about how to do this, see Create a Contact for Voice Mail.
* Assign a speed dial key to the contact you create for Outlook Web App voice mail. For details about how to do this, see Set Up Speed Dialing for Voice Mail.

What else do I need to know?

* The voice mail service is available only to certain customers in certain regions. If you can use voice mail, you'll see a welcome message in your Inbox telling you how to set up voice mail for your account.

Thanks for using fixya...

For some reason I can't respond on the other thread that you posted.
What lights are on the voice mail card? There should be 3 on the lower edge of the card.

It is telling you that the voice mail ports are busy and can not take another call in to the voice mail system. If the port the does not clear up after a min or two then reset the voice mail system . Unplug the power cord from the wall and let it set for a min , then plug it back in and wait about 5 min for the system to come back up , that should free up the ports .

The DCT646 does not have answering machine so I assume you are using voice mail from your telephone service provider. You would need to contact them to find out why you are getting the busy signal.

Just need to power off and on the system.

Hi, I have the same problem. I called the service provider, they left a voice message, which I accessed later and deleted from my voicemail box. This took care of it and I dont have that message on the screen now. I think you can just leave yourself a voice message and access it later and delete it. That should resolve it.

listen closly at the beginning it tells time and day