Hp P6653 won't shut down properly after clicking shutdown

If your HP computer refuses to power down, this means that there are still programs open that Windows can't close. Normally when you select the "Shut Down" button from your "Start" menu, Windows closes all open programs, then closes itself, and your basic input/output system (BIOS) turns off all of your hardware. If Windows can't close all open programs, your computer won't be able to power off. This means that you must close these programs yourself.

Right-click on the window of an open program on your Windows taskbar (Bottom of Screen) Click "Close Window." Windows manually closes the program. If a window appears on-screen indicating that Windows cannot get the program to close, click the "Force Close" button in this window to have Windows force the program to shut down. Repeat "Step 1" for any additional programs that are open on your computer. Click "Start." Click "Shut Down." Hope this helps.

See if this helps...
http://www.pcworld.com/article/247392/my_computer_reboots_when_i_tell_it_to_shut_down.html
or this...
http://social.technet.microsoft.com/Forums/windows/en-US/60526fa7-2864-40fb-abd6-8e314ebcb73e/windows-7-reboots-when-i-try-to-shutdown?forum=w7itprogeneral

have you tried to hold the power button down for 5 seconds? if that doesn't work, it's possible that when you click the shut down the last option used was the hibernate option. when you click the orb click the arrow pointing to the right next to the power indicator and make sure it's set to shut down and not hibernate

If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97

If all the the computers connected to this printer via network:

• Shut them all down except for one.
• Go to that computer and go to your printer and fax settings
• Identify the Hp OfficeJet 4515 and right click on the icon and select properties
• On the General Tab, click on the button that says, "Printing Preferences"
• Select the "Features" tab and go down to Color Options and check to see that the radial button is green for Print in Color option
• Underneath that, there is another setting thatsays, "Color Management".
• Check to see that it is already selected with, "ColorSmart/sRGB or Adobe/rgb
• Click Ok and return to the Properties
• Go to Color Management Tab and check to see that it is set to Automatic.
• Underneath that, you'll see "Color Profiles currently associated with this printer.
• Look to see that the field is populated, if not click on ADD, and select each color profile that is available
• Click apply, then OK
• Shutdown Computer
  

Turn the printer off, unplug the power from it, wait a couple of minutes, then plug power back to printer, then power it up.

• Restart the computer you were working with
• Go to printers and fax options window
• Select the HP OfficeJet 4515
• Right click, select properties
• On General tab, click on, Print Test Page
• Go to printer to see if printing test page
  
• Check to if the Microsoft Windows logo was printed in color

If it is in color, then print the color document you were previously attempting in color.
If it does not print in color, you will have to check your settings on the program that is being used for the document.

Hello

First of all press ALT+CTRL+DEL and start Task Manager, there is probably some application (or other process) that is not reponding. You can kill them to let the shutdown continue, and know what is causing the problem and maybe find an update for it.

Also this means that your computer has not been rebooted properly since the installation of important system updates. If you have "Automatic Updates" scheduled on your machine, these updates could have downloaded and installed without your knowledge. To fix this issue, let the updates finish installing, reboot and then shut down your computer as normal.

Click "Start."

Click "Windows Update." Click "Install Updates" to begin the installation of any updates that have been downloaded to your Compaq Presario. When the "Restart Now" button becomes available, click it once. Your Compaq Presario will shut down Windows, finish installing the updates and then reboot your computer.

Click "Shut Down." Because the updates have finished installing and have been installed properly, your Compaq Presario will now shut down normally and will not immediately boot back up.

try alt+ctrl+del then click shut down option fron the dialogue box that appears

Sounds like spyware / malware i would use an online scanner like Eset or a program like Malwarebytes.

also to stop the computer from restarting open the command prompt window (start menu, click run, type cmd, click ok...) type "shutdown.exe /a" without the "" and there is a space between exe and /a this will abort the shutdown.

Sounds like spyware / malware i would use an online scanner like Eset or a program like Malwarebytes.

also to stop the computer from restarting open the command prompt window (start menu, click run, type cmd, click ok...) type "shutdown.exe /a" without the "" and there is a space between exe and /a this will abort the shutdown.

This may not fix your issue but its worth a try ...let me know how it goes

If the computer appears to shutdown and then attempt to restart without displaying an error message, do the following to disable the automatic restart on error setting.

1. Click Start , right-click Computer , and then select Properties .
2. Click Advanced system settings , grant permission to continue if prompted, and then click the Advanced tab.
3. Click Settings in the Startup and Recovery section of the Advanced tab.
4. Deselect the Automatically restart checkbox under System failure .
5. Click OK to close the Startup and Recovery window, click OK again to close the System Properties window, and then close the Control Panel window.
6. Restart the PC.

Disabling the automatic restart setting allows time to view the error message that displays on the screen. Contact the manufacturer of the program or device that is causing the error for specific information about the error message.

Hi Brandy19960,

Thanks for the posting in FIXYA.

Please do the following steps:


Step – 1

Right-click on My Computer, open Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” Uncheck the box in front of “Automatically restart.”



Step - 2


To change the setting, click Start --> Run--> type GPEDIT.MSC, click OK.

Drill down to Computer Configuration | Windows Settings | Security Settings | Local Policies | Security Options.

In the right pane, find “Shutdown: Clear Virtual Memory Pagefile.”

NOTE: Since someone actually has to have set this policy, the problem will be pretty rare, but is worth mentioning. However, Forum participant “roadrunner” reported that the personal security app Privacy Eraser automatically enables “Clear virtual memory pagefile,” and, therefore, may be the cause of a slow shutdown.



Step - 3

When Windows XP won’t powerdown automatically, the APM/NT Legacy Power Node may not be enabled. To enable this, right-click on the My Computer icon, click Properties | Hardware | Device Manager | View. Check the box labeled “Show Hidden Devices.” If it’s available on your computer, there will be a red X on the APM/NT Legacy Node. Try enabling it and see if this resolves the powerdown problem (Tip from Terri Stratton). Or, to check the other side of the APM/ACPI coin, open the Power Options applet in Control Panel. If there is an APM tab, make sure the “Enable Advanced Power Management Support” box is checked.


Step - 4
----------

Try a Shutdown shortcut -


For a shortcut to RESTART Windows XP:
SHUTDOWN -r -t 01

For a shortcut to SHUT DOWN Windows XP:
SHUTDOWN -s -t 01

Step 5
---------

WORK-AROUND: Disable power management for your USB hub: Open Device Manager (click Start, click Run, type DEVMGMT.MSC, click OK). Double-click to expand Universal Serial Bus Controllers. Double-click USB Root Hub. Click Power Management. Uncheck the box “Allow the computer to turn off this device to save power.” OK your way out

Step – 6
-----------
Click on the Start button.
Select Run from the menu.
In the run dialog box type “msconfig”.
Click OK.
Once in the msconfig utility select the startup tab. In the startup tab you will see several programs listed with a checkbox beside it. If there is a check mark beside the application listed, the application will startup when your computer starts up.

Regards
ELLIN