I can not get anything to print on my Epson NX420 using my IMAC. It says the printer is offline and I can't even print a test page. Can you help?
I'm assuming the printer worked previously from the iMac and now it does not. If you never had it connected, please add a comment to this effect, and include your OS version.
First, Open the Print Center (Printer Utility) and check the status of
the printer. It may be listed as stopped. If so, delete any extra print
jobs (additional attempts to print the page), then click the Start Jobs
icon.
You can verify printer connectivity by clicking Add in the Printer List
(if that is not visible, select Show Printer List from the View menu).
Be sure to select either the USB or wireless network protocol
connection. If the NX420 shows up, you have a good connection. In that case, click cancel and skip the next paragraph.
If you are printing via USB, check the cable (I sometimes forget to plug in my printer cable after downloading from my camera). If you are printing via your wireless network, check the status of the wireless connection from the printer.
Also, in the printer utility window, click the Supply Levels icon to verify that all of the ink cartridge levels are high enough to permit printing.
Are there any error messages on the printer display? A fault detection will take the printer offline.
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