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Posted on Feb 22, 2009
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My LG E500 SMARTCAM DOES NOT WORK. I CAN'T CAPTURE VIDEO IMAGES WITH IT. yahoo messenger is not compatible with it. i was told i needed to download a compatible driver

  • 1 more comment 
  • tsifman Mar 13, 2009

    it seems that the hardware doesn't exist!

  • Anonymous Mar 15, 2009

    your solutions doesn't work. you're not that good experts.

  • xiuxi_mar Apr 23, 2009

    at first my cam works but since a few months i can´t use it because the program is bloqued and i can´t use in msn either thanks

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  • Posted on Apr 26, 2009
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  • LG Master 4,924 Answers
  • Posted on Apr 07, 2009
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Thanks a lot for posting this.
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Minimum Requirements:
For your webcam to work with Yahoo! Messenger, it needs to support the following:
  1. Either one of these image sizes:
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  2. RGB, I420, or IYUV formats. (Each is fine; we recommend RGB 24.)
  3. Microsoft DirectX version 9.0
To get this information, click here to download a Microsoft application that checks to see if your webcam device meets these requirements.
To make it easy, when you’re asked where to Save the program, just save it on your Desktop.
Once it’s downloaded, here’s what to do:
  1. Double-click the amcap.exe file on your desktop.
    • If you have more than one webcam installed, click the Devices menu and select the one you want to use.
  2. Click the Options menu, then click “Video capture Pin.”
  3. Under “Color Space/Compression:”, choose one of the following formats:
    • RGB 24 (our recommendation)
    • I420
    • IYUV
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo! Messenger.
  4. Under “Output Size”, choose one of the following:
    • 160 x 120
    • 320 x 240
    Note: If one of the options above isn’t in the list, then your webcam is not compatible with Yahoo! Messenger.
  5. Click OK.
  6. Close the ampcap application.
  7. From your desktop, click “Start” and select “Run”.
  8. In the run box, type: dxdiag
  9. In the confirmation dialog box, click OK.
  10. On the System Tab under “System Information”, look for DirectX version. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), click here to download the latest version of DirectX.
  11. Start the webcam from Messenger by clicking My Webcam in the Messenger menu.

hope this helps. . .

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the problem is solved simply by hitting the key Fn+F10 in order to activate the cam.
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