Dyson DC35 Handheld Vacuum Logo
kip Ropndy Posted on Mar 07, 2013
Answered by a Fixya Expert

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Put wet filter in dyson DC35 will not run will it dry out

Filter washed and rung out and put immediately back into service the operator stated some water came out the motor vents. The vacuum at present does not operate. Do I need do something special or let it just dry out or buy a new one? Thanks

  • 2 more comments 
  • Anonymous Aug 23, 2013

    Hello Ropndy, Unfortunalty I have the same problem. Where you able to fix your Dyson? And so by replacing which components?

  • Sam Mohammadi
    Sam Mohammadi Jul 20, 2019

    I gave it a little blast with the hairdryer to dry every thing out. A good 30s to a min at all angles. Tried to hit the motor as best i could. Blasted it from all angles... Like CPR.. it came back to life. If you're reading this and you're in the same fix. Hope it works for you.

  • Tony Llewellyn
    Tony Llewellyn Aug 17, 2019

    Thanks for the hairdryer tip, worked like charm.

  • Jess
    Jess Nov 02, 2019

    Sam,
    Thank heaven I found this thread! I had nearly despaired of resuscitating my 3 month old V8... Though the motor would start, it was immediately dying after I stupidly had put the wet filter back in and continued to use it. 24 hours later, and on the third time using the hairdryer on the motor, it worked. The ‘pick ups’ that connect the ‘dust cylinder’ to the motor had obviously not dried sufficiently. My hubby and I eventually worked out the possible source of the problem and applied your hair drying solution ?? Hooray!! ?? The motor started and stayed on full power! Thank you so much...

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5 Answers

Megan

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  • Posted on Nov 02, 2019
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You should never put wet filters back into vacuums. When you turned the vacuum on that sucked all the water out of the filter and into the motor. Most likely the motor went bad due to all the water. Most likely you’ll need a new vacuum. I would recommend a bagged vacuum in the future. They work better and there is no need to wash out filters because you literally pop the bag on and off and realistically buying bags is no more expensive than buying filters. You can always take the vacuum to a local vacuum repair shop to get it looked at.

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  • Posted on Nov 02, 2019
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Take out the filter and dry it out completely. Wipe the area where the filter is situated and then refit.

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  • Posted on May 16, 2019
Don Patterson
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It’s killed the circuit board. Not repairable. You would need a new main body. Not Viable.

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  • Posted on Apr 14, 2019
Sue Brady
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I accidently put damp filter back in dyson v6now it won't work can I dry it out or is it broken forevet

  • Official Brand Answer 2,572 Answers
  • Posted on Mar 12, 2013

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AskDyson
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Hi there, it's Jack at Dyson.

The filters in our handheld machines should be washed at least once a month using cold water without detergent. However, they should always be allowed to try completely before they're replaced, which may take at least 12 hours. It can help to place the filter somewhere warm - for example, by a radiator, or in an airing cupboard.

Unfortunately, if you have used your machine with a wet filter in place, this is likely to have caused damage to the motor. Using your machine with a wet filter will also have voided the machine's 2-year guarantee.

I would encourage you to get in touch with us directly so we can confirm which replacement parts you may need to get the machine running again. You can reach our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

5 Related Answers

Anonymous

  • 10 Answers
  • Posted on Jul 28, 2010

SOURCE: I have a Dyson vacuum. The vacuum won't stay

My vacuum had this exact same problem, but was out of warranty because it was remanufactured. Thankfully, it's a very quick, five-minute fix.

  1. UNPLUG The Vacuum!
  2. Remove the cannister.
  3. Extend the handle and remove it.
  4. Remove the two torx (T-15) screws behind the power button, where the handle normally stows.
  5. There are four tabs holding the front plate containing the power button on; use your screwdriver to release them.
  6. Gently pull the front plate off.
  7. The switch on the right is the power button. Remove it, try clicking it a few times; if it sticks, great! Replace it and reassemble, otherwise you'll need to replace it.
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Anonymous

  • 1 Answer
  • Posted on Aug 09, 2008

SOURCE: How do I remove the washable filter to clean it on my Dyson bagless vacuum?

As you are looking down at the base of the machine (viewing from the front) you will notice a yellow button on the right side just inside of the the wheel area. push up the button to release the casing that holds the hepa filter and the spongy filter. You can see a diagram on your machine which shows this process. After you take the casing from the machine, the round housing which houses the 2 filters will come out of this casing as you pull it off. You can grab the spongy filter and pull it our of the casing. Rinse both filters as shown in diagrams on the side of the casing. Do not use soapy water, just warm water and squeeze out the spongy filter after each new soaking. Let the filters dry for 12 hours and then replace in your unit and enjoy the refurbished air movement. It does suggest that you clean these filters every 6 months. 

rustysheriff

Tony Groves

  • 344 Answers
  • Posted on May 28, 2009

SOURCE: Dyson cleaner keeps cutting out, no blockage found, filter clean.

1. Check the on/off button these can also be troublesome and if you've stood on the cable once or twice you could have a break in the wire and it's shorting, check by turning on and wiggle cable around where it enters machine.
2. Faulty thermocouple, it is held in a white plastic housing screwed with one T15 torx screw to the motor housing. You could replace it but I just shorted mine with some wire and it hasn't failed since and more importantly not caught fire yet!

beltronic205

Gerry Harvey

  • 1482 Answers
  • Posted on Nov 27, 2009

SOURCE: I took the vacuum apart, and cleaned the filter,

Check its assembled correctly . Sounds like something is out....

Anonymous

  • 53 Answers
  • Posted on May 31, 2010

SOURCE: Dyson stopped working.

Have you tried starting it again? It might have stopped because it overheated and now that it has cooled it should start again. If not, then possibly the power switch or power cord has failed.

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Other than the battery being defective, this problem may be caused by a blockage or a dirty filter. If after checking your unit for blockages it still having the same issue, you may need to wash your filter.

Ideally, washable filters should be washed after every 3-4 uses. First, remove the dust from your washable filter. As it may spread around the air, it is best to do this outside. Tap the filter gently to get rid of most of the dust. With lukewarm running water, rinse the outside surface of the filter, without using any soap. Allow the filter to air dry between 24 to 48 hours before you replace it in your vacuum. Once the filter is clean and dry, place it back into your unit and turn it on.

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You can purchase direct your replacement filter from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/vacuum-filters/dyson/dyson-dc30-dc31-dc34-dc35-filter.html

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

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Unfortunately if you have used your machine with a wet filter, it's possible that the motor and internal electronics may have been damaged. I would encourage you to contact us directly so we can take you through some diagnostic checks to confirm if this is the case.

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Thank you for reaching out. I am sorry to hear you are having difficulty with your DC35. Generally, the problem you described is caused by a blockage or unwashed filter.

First, we recommend inspecting the cleaner head for any obstructions, then the wand and finally the inlet pipe where the wand connects to the main body. Second, we recommend washing your filter at least once a month by rinsing it with cold water only, squeezing it to remove any excess water and allowing it to air dry fully before returning it to your machine. Finally, if for any reason the steps above do not resolve the run time issue you have encountered please contact our Helpline to speak with an expert.

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I'm sorry to hear you're having difficulty with your DC35. This machine has a microswitch which prevents the machine being used accidentally without the filter in place. The video below shows the correct way to remove, wash and replace the filter, and you should find that replacing it this way should solve the problem.

If this doesn't improve the situation, please get in touch with us directly so we can provide further assistance. You can reach our customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have your machine to hand so we can run through some quick troubleshooting steps to help resolve the issue.

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