I am looking for a part for our fixed hinge on our 22 year old guest bath Villeroy and Boch toilet seat. The chrome hinge is perfect, but the rubber or plastic piece which keeps the hinge from slipping sideways is missing.

rak soft close toilet seat - YouTube

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https://www.youtube.com/watch?v=RLssM9BYJjg

Oct 9, 2013 - Uploaded by Paul Hooker

rak soft close toilet seat. ... How to remove and change a Villeroy & Boch toilet seat with top fixings ...

Rak Series 600 Back To Wall Toilet - YouTube

attach 2X4s behind it to ensure its stable. I had same problem but used that wood to reinforce it (covered with hardy board & paint) and reattached it and wall is very strong and toilet does not move.

Why do not not just contact Villeroy & Brock about your toilet. Or try These people at this email address: WWW.Toilets.Shopzilla.com they even sell your toilet still

V & B US customer service number used to be 877-505-5350 it has been a while since I used it, but they were very helpful when I did. Hope this helps.

The top lid of my soft close toilet seat slams shut.How do I adjust Jiko Mio close coupled toilet.

V & B toll free number was 877-505-5350. I hane only worked on one in 25 years and they were very helpful. Hope this gets you in the right direction.

yes i can,,,he done the scews up to tight that hold then down and the move ment in them is cracking the screw holes out, undo the screws a little that hold them down and maybe put in some rubber washers as well,,,you only sit on them, its not a jig your doing
so they realy dont need to be done down tight only just to hold them thats all,

There are little toggle bolts hidden at the back underneath the seat. The location and the image is shown in this PDF:

http://www.villeroy-boch.com/fileadmin/picdb/produkte/bad/daten/XX/9955Q1.PDF

It's difficult to describe how to disconnect them but pretty easy to figure out just fiddling with them once you find them.

Good luck.

Each soft close 'Barrel' is handed - one left - one right. (One is grey - the other white).

Most soft close errors occur because the seat hinges come loose. When this happen, the barrels slightly pull-out of the seat. (There are silver discs on the barrels - These should be tight against the seat).

Once the barrels become loose the first thing that happens is the top cover won't soft close - but the seat still does.

To rectify - puch both barrels tighly into fitting and tighten the hinges. (See below).

To tighen the seat hinges you need to get a flat headed screwdriver underneath the chrome round hinge cover - and 'flick off'. Underneath is a X head screw which id also hexagonal. You can either tighen both by spanner - or screw driver. (sometimes these can be tricky - but it will come off).

If both cover AND seat do not soft close AND the barrel silver discs are firmly located against the seat - the barrel has probably broken.

If so - spare parts can be obtained here:

http://bathroomstudio.co.uk/villeroy-boch-spares/cat_131.html

This problem is either two things:

1/ The water inlet valve is letting by and going down the overflow pipe. (Connected to the main centre column). You can check this by taking off the lid off.

2/ Centre column seal at the base is letting by. You can unclick the centre column by pushing the two paddles either side.

Then lift out the centre column and check the grey washer at the base. You can turn this washer around and see if this solves - if not the column has probably has a part snap off.

You can get spares here:

http://bathroomstudio.co.uk/villeroy-boch-spares/cat_131.html