I have a Whirlpool washer model WTW5200SQ0 that has been nothing but a dog since I got it. It seems like the metal basket keeps sinking and scraping on the bottom of the plastic liner tub during the spin cycle and wearing a whole through it. Is this normal? How much of a gap should there be between the bottom of the plastic agitator and the metal basket?
I need to know how high to position the metal basket before I cinch the spanner wrench nut onto the spindle. HEEEEELP!!! please!
It sounds like the basket drive block is worn. If it looks like the basket drive block has slid down the brake & drive tube (I believe you're calling it the spindle), it's definitely worn out. When this part is in place it sits on top of the brake & drive tube and won't allow the basket to go lower. To replace this, remove the cabinet to gain access to the the inner basket which you will have to remove. On the top of the brake & drive tube you will see 2 small tabs. Align these with the cutouts on the basket drive block. Mount the drum back on top, and tighten the spanner nut. Reassemble the cabinet and you should be good to go.
Let me know if you need more assistance.
Good luck!
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