Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera Logo
Posted on Feb 20, 2009
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Dropped camera- lens will not go back in-

Camera says (lens error, restart camera) I keep turning it on and off, but the lens is stuck out and my screen is black. Please help me, my daughter's 2nd birthday is Sunday and I need this camera!!!!

2 Answers

CameraR

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  • Canon Master 4,738 Answers
  • Posted on Feb 22, 2009
CameraR
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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

j_v_roden

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  • Contributor 32 Answers
  • Posted on Dec 02, 2010
j_v_roden
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I've had similar problems with various versions of this camera. Here's the fix, if all else fails. These are step-by-step instructions to take apart and fix the camera's lens error. http://johnsmouth.wordpress.com/2010/12/01/lens-error/

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Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
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If the lens is stuck out then you will find it is usually one of a few reasons.

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Providing the batteries are ok then 2 and 3 usually mean a professional repair. The lenses tend not to be something that the average home user can remove and take apart. The cost of repair also might be more than the camera value so you will need to find a good repair shop near you and get a quote.
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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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