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Craig Aaron Posted on Mar 02, 2013

Wifi connection is slow

Internet connection is either slow or disrupted. On www.amazon.com, site not loading properly e.g. click on a book title and get message "cannot load details for this book check internet connection". I do a speed test with my laptop on the same wifi network. On laptop everything works fine (latency, upload download speeds all fine). On tablet the test hangs either on measuring latency, download or upload. I feel that the problem is with the wifi on the tablet. Have rebooted tablet. Problem still persists.

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If the wifi network works fine with your laptop and not with your tablet, Then there must some problems with the tablet's antenna. Try for a replacement if it is new.
If the speed test gets hanged on your tablet, Try to test with any other source. For example, you can test the internet connection speed from www.scanmyspeed.com It does not require flash support too. So it has not much chances to get hanged.

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  • Posted on Mar 02, 2013
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Is your kindle or whatever registered with amazon ? they need to know where to send and give you an option. I have mine sent to my kindle and laptop. It doesn't sound like a connection problem but I could wrong

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yourpc

Dale Barrett

  • 190 Answers
  • Posted on Apr 11, 2009

SOURCE: Wireless internet connection problem

You may be having a problem with the settings in internet explorer. If you open your internet explorer and then click tools then internet properties you will have a window pop up with several tabs. Click the tab that says connections. Down towards the bottom right is a button that says LAN SETTINGS click that and make sure that there is a check in the box that says Automatically Detect Settings. Click OK Click APPLY Click OK. Restart Internet Explorer and see if it connects.

If that doesnt work reset your wifi adapter. Step by step instructions here:

http://www.icompute.info/fix_wifi.htm

If that doesnt work then open the command prompt by clicking Start then run (vIf you have Vista click in the search menu above the start button) Type CMD and hit enter. You should see a black and white screen that looks like old DOS. Dont worry about what the prompt says. Type IPCONFIG and hit enter. You should see your networking adapters. You should see one with a 192.168.-.- (Linksys routers normally make the first computer 192.168.1.100)
If you see a 196.254.-.- or media not connected then your device is not connected. This will at least tell you if windows is getting a proper IP address.

Some people might say your WinSock files need to be repaired If everything still does not work then you may have a WinSock file or files that are missing or corrupt. This is probably not the case since you can connect hard wired but if you want to try repairing your winsock files then with XP you can use a program from the internet called winsockfix. If you have Vista then when the no connection error comes up you should see a link that asks about trying to fix the problem. If you see this click it and let Vista fix Itself.

If none of this works then try a different adapter. Hope this helps...

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Related Questions:

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I have several books in my que on my kindle fire that wont open. I paid for them as far back as last April

What does it say when you try to open them?

Per Amazon: If your book won't open, there may have been an error downloading the book.
To download the book again:
  1. Connect to Wi-Fi.
  2. From Home, tap My Library, and then tap the Downloaded tab.
  3. Press and hold the title of the Kindle book, and then tap Delete This Book.
  4. Tap the Menu icon, tap Settings, tap the Menu icon again, and then tap Restart.
  5. After your Kindle restarts, tap the All tab, and then tap the title of the Kindle book to download it again.
Amazon has several suggestions other than the one I listed above. Here is a link to another suggestion:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201460960
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Getting my new kindle started

How to Set Up Your New Kindle Ebook Reader
-If you bought a WIFI kindle, you can connect to a wireless network during initial set up. It will prompt you to. To set up WIFI later menu > settings > WIFI networks and scan list for home wireless network and choose and enter details.
    -During initial setup, the kindle will require you to create or register an account. Follow on screen prompts.
    -Kindle comes with a pre-loaded user's manual and a couple of dictionaries.
    -During set up process, kindle will ask you to connect to Facebook and Twitter, you can skip this at bottom of page.
    -You will be shown a tutorial
    -To start your book collection, grab popular titles from amazons page and then search categories.
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My new kindle How do I get started using it, it is the top of the line, and very elegant looking but i dont know how to use it

    -If you bought a WIFI kindle, you can connect to a wireless network during initial set up. It will prompt you to. To set up WIFI later menu > settings > WIFI networks and scan list for home wireless network and choose and enter details.
    -During initial setup, the kindle will require you to create or register an account. Follow on screen prompts.
    -Kindle comes with a pre-loaded user's manual and a couple of dictionaries.
    -During set up process, kindle will ask you to connect to Facebook and Twitter, you can skip this at bottom of page.
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    -To start your book collection, grab popular titles from amazons page and then search categories.
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E book I bought from Amazon has not downloaded yet.The author is Jeffrey Archer and the book title is This Is The Man

you can log onto amazon.com place cursor on account & lists to bring up list. Look for manage your content and devices. About halfway down list, click. It will bring up a list of all books you have on your tablet. Look for the title, probably on top of list, click the box actions to bring up list of options. The first one I see is deliver to default device. That should send it to your tablet. I iknow with paperwhite there is a cloud label that you can check to see if a title might be there, and click it to download to the tablet. If you can't find it something may have gone wrong with order and you will have to order again. Be sure to check if you were charged for the item first.
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I have the most basic Kindle, I just purchased the book Ravensbruck and it's not down loading to my Kindle, what can I do?

Be sure your router is on and working properly. Go to Amazon and check that you've been billed for this book. If it is still not loading contact Amazon. Good luck.
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I cannot register my kindle and cannot link up to wifi. I have tried connecting it to my computer, but nothing is working. With this, I cannot load any books onto it. Can someone please help me? Thank...

Usually the Kindle comes pre-registered to the name used for purchasing it.

However, to register to a different name, open http://www.kindle.com on a PC. Log in using your existing Amazon account or create a new one, following the directions on the web page.

If your Kindle was not registered yet, you can add your device by clicking on "Register a new Kindle" and enter your serial number.

If the device is registered already, it should show up in the list displayed.
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