American Standard Evolution Oval Comfort Jet Whirlpool Bath Tub in White Logo
Debby Posted on Feb 25, 2013
Answered by a Fixya Expert

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American standard jet bath tub black particles coming out of jets

I don"t know how long this tub sat before we purchased it used. We fill the tub, push the button and sometimes the pump just clicks but then sometimes it kicks on for anywhere from 1 second to about 10 seconds then kicks off. When it does run for a few seconds some black particles come out of jets. What could the issue be?

  • Debby Feb 26, 2013

    But we can't use the tubbecause the pump won't stay on. Like I said we bought it used and I would love to run a cleaning solution through it if I could get the pump to stay on. Do you think I need to disassemble the pump and clean that out first?

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1 Answer

US Parts Center

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  • American Sta... Master 719 Answers
  • Posted on Feb 25, 2013
US Parts Center
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Joined: Aug 19, 2009
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The problem you are experiencing is common to many jetted bathtubs.It is a result of dried bathing water in the tub. There are a couple of solutions to resolve this ongoing problem.

  1. Use your tub more frequently as the water will not have time to fester in the pipes.
  2. Use a cleaning solution made for cleaning the pipes on jetted bathtubs once every three months.

You find Cleaning and Maintenance Products for jetted tubs at the following website. US Parts Center


Rod
US Parts Center
888-521-6183

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Anonymous

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  • Posted on Sep 03, 2011

SOURCE: My american standard jet tub will not turn on. It

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Hello: Please contact us at Wmerican Standard Brands and we will gladly help you.
1-800-442-1902
Monday through Friday
8:00 A.M. to 7:30 P.M. EST

Technical Customer Service
Monday through Friday
8:00 A.M. to 6:00 P.M. EST
8:00 A.M. to 3:00 P.M. EST Saturday

-Paul, on behalf of ASB

Anonymous

  • 4 Answers
  • Posted on Sep 03, 2011

SOURCE: My american standard jet tub

Hello:

Please contact us at American Standard, and will be glad to assist you.

-Paul, Brand Marketing
on behalf of American Standard Brands

1-800-442-1902
Monday through Friday
8:00 A.M. to 7:30 P.M. EST

Technical Customer Service
Monday through Friday
8:00 A.M. to 6:00 P.M. EST
8:00 A.M. to 3:00 P.M. EST Saturday

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There are several options for cleaning the piping on a jetted bathtub.
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