HP Laserjet 4250tn - cant print a letterhead invoice

HP printers will default to the highest numbered tray that contains plain letter paper. So on a standard 3005 Tray 2 is the default unless you have the paper type set for something other than plain letter. If you have an additional tray, then Tray 3 would become the default tray if it is set to plain paper. In this case, you would set tray 3 to either bond or letterhead so that the printer would only grab from that tray if you request either tray 3 be used or create a job that calls for that type of paper.

If this does not sort it out, post back again with a complete description of the printer including number of trays, what is loaded in the trays and how they are set for both paper size and paper type. This information can be found by printing a configuration page. This is done by pressing the arrow key on the control panel until display reads information, press checkmark (green button) then use down arrow until Configuration page is displayed and then press checkmark again. Page will print that shows all the settings for the printer.

Is the paper feeding from the manual tray or tray 2. If you are printing from tray 2 and have this problem then it is likely that your driver or software is looking for different paper types than you have loaded in the printer. For example, if you have plain paper in tray 2 and your software wants to print on letterhead, then the printer will stop after each page and by pressing the button you are telling the printer that it is ok to print on different paper. If you have the paper in the manual feed tray (tray 1) then I would check to make sure you are telling the pirnter to print to tray 1 and not manual feed when you send a print job.

The paper size or type that you are requesting to be printed from your computer does not exactly match what the HP printer thinks it has loaded in the paper tray. An example would be your are trying to print a document on 81/2X11 plain paper and the HP is programmed for 81/2X11 letterhead paper. Or you have tray1 selected and tray 2 has the paper installed. In short when I see this problem it is usually because there is a mis-match between what the computer is printing to, and what the HP printer thinks it has. Just check you paper tray settings both when you are printing the job and check the paper tray settings on the printer to make sure there is no issue.
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Wheatland Services

1) When the printer receives a print job, it selects the tray by trying to match the requested paper type and size with what has been loaded in the trays. Using an “autoselect” process, it searches all available trays for the paper that satisfies the request, starting with the bottom tray and ending with the top tray (tray 1). The printer begins printing the job as soon as it finds the proper type/size.

2) If paper is loaded in tray 1 and tray 1 is set "TRAY 1 TYPE=ANY" and "TRAY 1 SIZE=ANY" on the
Paper Handling menu, the printer will always pull paper from tray 1 first.

Although you really haven't given me enough information, I will posit and response for you.

A "Load Paper Error can be caused by the application telling you to change the "TYPE or SIZE" of paper that is in your paper tray.

For example, The application thinks you want the page printed on "Letterhead" paper, but it know that you have plain bond paper installed.

So you are sent a change paper type message.

The fix is to hit go and skip around that error.

The actual fix is to make sure that your printer driver, application and the printer are all set to the same size paper and type paper.

Don

Hello sir; I suggest , you may go to manu to reset the paper size in each tray.

print config page of printer,see how trays are configured.

Hi,

Please print a configuration page from the control panel of the printer
- Menu > Information menu > print configuration.
- Check for paper handling details.
Following setting should reflect.
Tray 1: Any size / Any Type
Tray 2: A4 size / Plain Type

If the above settings are not reflecting in the configuration page, please change accordingly by browsing on the control panel of the printer to:
Paper Handling Menu >
Tray 1 Size: Any
Tray 1 Type: Any
Tray 2 Size: A4
Tray 2 Type: Plain

Let me know if that helps to solve the issue.

Regards,
Nikhil.

If you do this within the printer driver you will be able to select what media type you are putting in the machine i.e. Card,Plain,Letterhead and so on. Once you have selected what media you must also select tray 1 then open the rear door so when you print the page goes straight through the machine.

I know this is a bit late but seems like I'm the only printer engineers on here.

Hope this works
Thanks J

This cant be right, if you print on one side, then it is the same as when it prints the first page of a duplex print.

Paper should be face down, head to front for both, make sure you are using duplex driver for your printer and duplex option is ticked. (4250DuplexTwotrayNetwork)\

make sure trays on machine are identified with correct papertype (tray 2 plain and tray 3 letterhead or vice versa)

printer I beleive has setting too enable duplex in print menu.

tray one in manual feeder on these.

When I set these up sometimes I install the print driver twice, ones set to use letterhead and the other plain, so customer can just choose which ever one at print time.

Usally it is set up that you go to driver and select tray or windows decides depending on what doc type is set on what you are printing.

So you need to check settings on printer paper handling and printer menu, you also need to check driver on pc, if on a network you may need to have admin rights to change driver config on server if your system requires it. But you need to check drive has coorect tray/paper type and options too

You also need to check doc type settings on individual document being printed

I have 1000's of customers, running HP (including 4250dtn and this has never been a issue raised.)

Ignore manual, stick letter head in tray 2/3 face down front and print single sided, then use same tray and do it duplex, it will do as the first one did then turn it over and print other side.

I think most customers don't duplex on letterhead, they use that as cover then duplex on plain, but I cant see it not working if you did, otherwise I would of come across it buy now, this machines format has been around for ages and they are great workhourse printers once noisy swing plate gear fault is fixed (common 4250 fault)