Kodak EASYSHARE 5300 All-In-One InkJet Printer Logo
Posted on Feb 16, 2009

Kodak printer 5500 will not print in black

Cannot fiqure out how to replace printhead on Kodak 5500 printer. my kodak 5300 has new ink cartridge but will not print black just color. I have tried everything i was told to do but still no black just color. My printer is close to a year old and has been very close to unreliable. I have an older HP that never fails. When the kodak does finally print it is great.

  • Anonymous Mar 10, 2009

    My printer will not print in black - replace ink still not working. Called kodak

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bandman1967

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  • Posted on Feb 19, 2009
bandman1967
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I had the same problem and wasted money on 2 new cartridges before finding the answer on several blogs. Call Kodak Tech Support. In this case they are very good. Tell them the problem, they walk you through some steps and then give up. They will then send you out a new print head (a cheap and disposable device). I thought about buying another one for the next time things go bad but I can't find a source. They send it in 3-5 days, free. I think Kodak is embarrassed about their bad system (printheads should not go bad so fast!)

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Related Questions:

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Same proplem kodak 5500 aio black ink not printing. color works fine

Kindly reseat the cartridges 2 times and then close the access door .Click on Menu on the printer and scroll down and choose Clean printhead and select "deep cleaning"
Print a demo sheet after the cleaning process has been completed. If ur issue persists, Call Kodak @ 1800 421 6699 and they will replace printhead of the printer free of cost.
Printhead is the part which takes the ink out from the cartridges. Probably the printhead of the printer has gone bad..
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My KodakEasy Share 5300 will not print in black.

92b8b47.jpgThe Kodak AiO printers 5000 series and ESP series PRINTHEADs has orange protective cap that need to be remove to fit on the printer carriage. For the ink cartridges 7b91cbc.jpgthere is also a orange protective cap.
Issue that its not printing black and deep clean and removing the printhead and reinstalling the printhead (reseating printhead) is already done and still no black when printing. The printhead should be replace. For futher assistance call 1 800 421 6699 Kodak AiO printer support line
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My kodak 5500 AIO easy share printer will not print black ink.

Hi,

follow the step by step solution from kodak.

Choose All-in-one printer and then Print quality and follow the further steps. I think it's a problem with your printhead.
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Replace the printhead. call kodak at 1.800.421.6699 for a free new one, with FREE ink, too.
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http://www.kodak.com/go/aiotroubleshooting

Within the tool, select Print quality, then No black, missing text, or text quality.

After answering all the questions (assuming you haven't abused your printhead) you will be prompted to enter a service number, name, and address to be mailed a replacement printhead.

I just went through this and was told my printhead would arrive in 2 to 5 business days.
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