Dell cd drive door won't open

The CD is loose in the drive. You need to remove the CD drive from the computer and then remove the metal case off the drive then you can remove the CD. Put the metal case back on the drive and install the CD drive back into the computer.

CD Drive Tray problems
There are two ways to open the CD drive door if the button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drive tray next to the Eject button. Push the paper clip gently until the drive tray pops out, then pull the tray until it is fully out, then you can remove the CD disc.
If you still having problem opening with the Eject button, then the CD drive is faulty and needs replacing.

Open "COMPUTER" hold cursor over the Device CD/DVD right click scroll down to "EJECT" and click.

CD/DVD drive?

Some have a tiny hole, right under the tray that comes out. Use a paperclip in the hole to manually open the tray.

(Some desktop computer towers have a door in front, that needs to be eased open first, then access to the actual CD/DVD drive unit can be obtained)

Regards,
joecoolvette

Just below the CD/DVD tray there is a tiny hole. Insert a straighten paper clip in this hole and gently push the paper clip until the CD/DVD tray pops out. You can now pull the tray out until it is in the fully opened position to remove the disc.
Try pushing the eject button to see if the tray closes, then push the eject button to see if the tray opens.
If this foes not work then the CD/DVD drive is faulty and it needs to be replaced.

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps you

or


you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
hope this helps

There are two ways to open the CD drive door ifthe button just below the drive tray does not work.
Go to My Computer and right click on the drive and click on Eject.
If this does not work then you can manually open the CD drive tray by -
Straighten a paper clip and gently insert it into a tiny hole below the drivetray next to the Eject button. Push the paper clip gently until the drive traypops out, then pull the tray until it is fully out, then you can remove the CDdisc.
If you continue having problem opening with the Eject button, then the CD drivemay be faulty and needs replacing.

Have you verified the types of CDs that your drive uses? Some CD drives won't read CD-RW discs, some you must use CD-R or CD+R exclusively.

You probably will need to replace the optical drive (CD/DVD drive) in your laptop. Go to Google and search for "Dell Inspirion 6000 CD/DVD drive" to find a replacement.
To be sure it's the CD/DVD drive that's defective and not your operating system software, you could also try to boot from a boot-able DVD disk.

I'm assuming the CD drive door is stuck and won't open. You will see a small hole in front of the drive. Take a pin and insert it in the hole and push it. The drive should open up.