Scanning profiles have disappeared after quitting the application

All lot of those printers came with two separate driver's disc. Make sure that you are installing the correct for the mac and not windows. If you are you can go to the hp website and do a search on there website for the driver for mac operating system.

The following links are available for scanning with the HP OfficeJet J4550:

» How to Scan in Windows without Using HP Software » Mac OS X V10.3, V10.4, and V10.5: Using Digital Archive/Filing on a Macintosh Computer » Using the HP Scan Diagnostic Utility » Scanning with HP Solution Center Software in Windows » Mac OS X 10.4, 10.5, and 10.6: Scanning with HP Software » Scanning with HP Solution Center Software in Windows 7

The printer drivers for the MP240 are intergrated in the Mac OS X.
If software for your printer was included with the Mac OS X installation, check the printer manufacturer's website for updated versions. Install a printer driver available from the manufacturer's website only if it is a newer version than the one included with Mac OS X.

Repair disk permissions

Tip: For more information about Repair Disk Permissions and Mac OS X v10.2, v10.3 or later, see "About Disk Utility's Repair Disk Permissions feature".

• Mac OS X v10.3 or later: Open Disk Utility (/Applications/Utilities/). Select your Mac OS X startup volume in the column to the left of the Disk Utility window, then click the Repair Disk Permissions button.
• Mac OS X v10.2 through 10.2.8: Open Disk Utility (/Applications/Utilities/). Select your Mac OS X startup volume in the column to the left of the Disk Utility window, then click the First Aid tab. Click the Repair Disk Permissions button.
• Mac OS X v10.1.5: Update to Mac OS X 10.1.5 if you have not already, then use the Repair Privileges Utility. See "Mac OS X: About the Repair Privileges Utility 1.1".

Reset printing system (Mac OS X v10.4 and later)
If other steps haven't helped, you can reset the printing system. Important: This should only be used as a "last resort" when troubleshooting a printing issue.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

go to your mac hard drive on your desktop go to applications if you installed the drivers correctly you should have a hp folder if not I suggest installing the drivers for your os check your os version by clicking on the apple icon top left and go to about this mac, In the hp folder you looking for scan pro and you can use that for scanning

If your ADF (Automated Document Feeder), is loading all thirteen pages as individual files; there should be a setting either on the J5780 control panel or via the computer control panel that treats each scan-batch as a single file.
• Are you using HP Digital Imaging Monitor software?
• Are all current software drivers installed? (Particularly important if you're upgraded OS software) If not, update, reboot and try again.

If you don't find the control setting in the DIM control panel, or in the HP Scanning software control panel, I'd look at the Properties (Windows) or Preferences (Mac) for that application to determine scan-settings.

The HP Manual for this series of product doesn't specifically address this control setting, so I have to infer from the other HP units I've used that this is controlled during the inital scan or the "preview" step.

You also don't mention what OS you're using - XP, Vista, Win7, Mac OS-X - there may be some variances between control interfaces for these different platforms.

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

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Jon

Ok. Reinstall new os.

Hi there,

Scanning images,
About Scanning images
You can scan images from the machine to a computer without printing them and save them in popular formats. Scanned data saved on your computer can be processed using image processing software. Furthermore, you can use the OCR (Optical Character Recognition) software to convert scanned paper documents to text data.

* Before scanning
Before scanning images, confirm the following :
- Are the necessary software (MP Drivers and MP Navigator) installed ?
If the software is not installed, install it.
- Does the document to be scanned meet the requirements for an original to be set on the Platen Glass ?
- Is the machine connected to a computer correclty.
Confirm that the connection between the machine and the computer is physically secure.

Scanning Methods.

A) Scanning Using the MP Navigator
MP Navigator enables you to scan in documents loaded on the Platen Glass and view images saved on your computer or on a memory card. Scanned documents can be previewed and easily printed and edited according to your needs.
You can use the supplied application softwares to edit or print the document you have scanned.

Windows : Double-click the [MP Navigator 2.0] icon on your desktop to launch MP Navigator.
Mac : Select [Applications] from the [Go] menu, then double-click the [MP Navigator 2.0] icon to launch MP Navigator.

You can launch the following application software from the MP Navigator.
* Easy-PhotoPrint (Photo Printing)
* ArcSoft PhotoStudio (Photo image editing)
* ScanSoft OmniPage SE ( Converting scanned document to text)
- This application software may not be supplied with teis machine in some country.

Note : If you did a [Custom Install] and only installed the MP Driver and MP Navigator, these application software were not installed and thus cannot be launched. To launch any of the above application softwares from MP Navigator, do a [Custom Install] once again to install them.
For detailed operations of the MP Navigator, refer to the Scan Guide.


B) Scanning Using the Operation Panel of the Machine
You can scan documents to your computer by using the Operation Panel.
Important : Do not insert or remove USB cables when scanning images with the machine connected to a computer, or when the computer is at sleep or standby mode.
*If you are using Windows XP
The program selection screen is displyed the first time you press [Color] or [Black] on the machine.. Specify the [MP Navigator 2.0] as the application software to use, check [Always use this program for this action], then click [OK]. From the next time, MP Navigator is automatically started.

*When using Mac OS X
For the machine to start scanning when [Color] or [Black] is pressed, you need to set MP Navigator as the starting application software in Image Capture under [Applications] of Mac OS X.

1) Press [ON/OFF] to turn on the machine.
2) Load the documents on the Platen Glass.
3) Select the scan option.
a) Press [Scan].
The scan operation selection screen is displayed.
b) Use Up or Down arrows to select the scan operation, then press [OK].
Scan standby screen is displayed.
Save to PC : The document is scanned and saved.
Save as PDF file : The document is scanned and stored as a PDF file.
Attach to E-Mail : The document is scanned, and the image is attached to an e-mai using the e-mail application software.
OPen with application : The document is scanned and displayed on the registered application software.

4) Press [Color] or [Black].
The document is scanned. The settings configured from MP Navigator apply when scanning.
Important : If with some types of original the position and size of the image is not scanned in correctly, please refer to the "Selecting the Behaviour of the Operation Panel with Mp Navigator " in the Scan Guide (on-screen manual). and change the MP Navigator [Document Type] and [Document Size]] to match those of the original being scanned.
Note : The operation to be performed after scanning the document depends on the scan operation setting you have selected in step 3. For details on how to modify the operation settings, refer tp the Scan Guide on-screen menual.

C) Scanning from an Application Software
You can scan an image from TWAIN-or- WIA (Windows XP only) complaint application software and handle the scanned image in the application software. For detailed operations, refer to the Scan Guide (on-screen manual).

Hope this helps.
Please rate my response.
Thanks
Have a good day.

I had been moving some furniture and I think I inadvertently knocked a usb cable loose. I also had it going to a hub that was possibly not working. when I made sure everything was hooked up correctly and directly, it was working fine again. I hope this helps someone. 

Macintosh: Scanning Software Does Not Open or Stops Responding in Mac OS X V10.4
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01396146&lc=en&dlc=en&cc=us&product=1138342&rule=15414&lang=en



The link will take you to the HP page where the handle for this problem is detailed. I did every step as listed and downloaded updated driver / software for the 4315. It works!

This was on the Brother web site..

Title:
I cannot scan after installing the scanner driver using Windows®/ Mac OS® 8.x-9.x.
Description: Please follow the instructions below

Turn off your machine, disconnect and then reconnect the USB cable to your computer.

1. Start "Device Selector" by double clicking "Device Selector.app" in //Library/Printers/Brother/Utilities/Device Selector folder, or by clicking " Model" on the upper-left corner of the Brother Control Center 2.0 and selecting "other".
   
2. Select USB as the connection type. Your machine name will appear on the list. Select your machine and click OK
3. Close the Device Selector
4. Open your scanning application and test.

http://welcome.solutions.brother.com/BSC/public/eu/gb/en/faq/faq/000000/000700/000062/faq000762_000.html?reg=eu&c=gb&lang=en&prod=mfc5840cn_all&Cat=2

Guess it's a long shot.. Hope it helps.