Lexmark X5470 All-In-One InkJet Printer Logo
Posted on Feb 15, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My last print job gets stuck deleting in the queue!

My last print job ends and then the print jobs shows that it is being deleted in the queue but it never deletes and it won't print anything else until I go to the Microsoft website and deploy a fix that deletes all jobs in the queue. Help!!!

×

1 Answer

Karl Wright

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 1,653 Answers
  • Posted on Sep 24, 2009
Karl Wright
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Aug 29, 2009
Answers
1653
Questions
1
Helped
758960
Points
4902

Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed fior each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How do I delete a print job?

turn off the printer and remove power to the printer. Job will be stored in printers memory. Go to p.c you printed from and check printer queue see if job is in printer queue on p.c as well and then delete from queue. If it does not delete from the queue go to if windows p.c the services under control panel and stop and restart the spooler service.if print job is stuck in the printer queue.
0helpful
1answer

How to stop printing once it has started

For Brother Laser Machines. Start by pulling the paper tray out a little. This allows the page that is currently feeding through the system the chance to get through without jamming causing a whole slew of other problems.

Once the printer has stopped trying to feed the pages through coming up with an error saying paper out then you can look at deleting all the print jobs in the print queue on your computer. All but the one currently being printed should disappear when you delete them. The one that is left will be errored.

Then turn your printer off for 30 seconds closing the paper tray and try to delete that last job from the queue.

If it will not go then turn your printer back on and let the last couple of pages print out. these are pages that are stuck in the system. If the print job did disappear then just turn on your printer as normal and it should be clear of any jammed printing and you don't end up with Paper Jams in the printer to clear.
0helpful
1answer

I can't print the items in my printer queue. How do I get them to print?

It sounds like you have a print job stuck in the print que. When this happens the print jobs after the stuck one will not print either. You will need to clear the print que and reprint the jobs. Here is a link to an article showing how to purge the print que and get your printer back printing again.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
0helpful
1answer

Documents in printer que, but does not print

Hello,

If a print job get hung up in the print que it may stop and not be able to be deleted, this will also block other print jobs from printing. Here is a link to an article that shows how to clear the print que and purge the stuck print jobs so printing can resume. I hope it helps.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
1helpful
1answer

Print que on hp 4300 says "printing" but nothing happens and I cannot clear que

Hello,

This is a common problem with Windows machines. If a print job gets corrupted in the print que it will stop and block all other jobs from printing. It will also block the job from being deleted normally. You have to stop the print que service and then delete the print jobs from the que. Here is a link to a full article that shows how to stop the que, delete the print jobs and restart the que to restore printing.

http://www.ccl-la.com/blog/index.php/how-to-delete-print-jobs-that-are-stuck-in-your-print-queue/
1helpful
1answer

PRINTER WILL NOT PRINT THERE IS A JOB THAT WON'T CLEAR. I TRIED DELETING THE JOB AND ALL IT SHOWS IS THE JOB DELETING AND THATS WHERE IT'S STUCK

To clear the print queue from stuck print jobs, try this approach instead:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

0helpful
2answers

I cannot uninstall my Lexmark printer model X 4580 because I have to delete print job. How do I do this on my new Macbook/Pro?

You can uninstall printer driver from library folder.
Go to system preferences and delete driver from Library /Printer .
Delete that folder then your printer driver is will uninstalled then reinstall the driver if you want to use it again.
Let me know if you need further assistance.
Thanks for using FixYa.
2helpful
2answers

We have a spooling problem. The sharp mx-2300n just says "ripping" and 20% complete but won't move from there and print anything. Can cancel print job from Mac but won't stop anything at the printer end....

Go into the Job review mode and highlight the pending print job (note: it may be stuck in processing). You should then get the option to delete the job.

Make sure that the pending print job is also cleared from the network print queue. They can sit in the queue and be persistent on processing, even after you've cleared the copier. Clear the queue prior to deleting the job on the copier.

If this doesn't, disconnect the copier from your network and try the above steps again, then reboot the copier and reconnect it to your network.

If you're trying to print out Adobe-based web pages from the internet, this may be what's causing your copier to jam up. There's known coding anomalies with Adobe-embedded documents on web pages. Trying to directly print from the web page can stall or lock up the print process.
0helpful
2answers

Deleted print job stuck in queue

You can always restart the computer, that will "unstick" a print job that gets stuck deleting.
2helpful
2answers

Can't cancel documents in the queue

Hi grt2b1915
go to printer not document selct cancel all while the printer power off.
thanks

Hamedo
Not finding what you are looking for?

966 views

Ask a Question

Usually answered in minutes!

Top Lexmark Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...