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Have you tried a different size ear tip, you should have gotten a small
ab a large size, here is the link below for the Backbeat 903 ear tips (model 80846-01).
I've read quite a few posts from people complaining about the H500's earpiece being too loose and it flopping when they turn their heads. Here is a fix. After wearing mine for two days I was aggravated enough to try and find a solution. I love the H500 and didnt want to give it up,but the dang thing WAS loose... so :
1. Take the earpiece off just as if you were going to make it as if you would use it on the opposite ear.
2. Notice the sharp bend at the top of earpiece.That is where we will make the adjustment.
3. Get a candle or have a friend to hold a lighter steadily for you
4. Run sharp bend of earpiece thru the flame (DO NOT HOLD OVER THE FLAME) paying attention to the plastic,when it takes on an oily smooth look it will be warm enough to GENTLY push the two ends towards each other to tighten the hook shape. Run the earpiece under cool water when desired shape is reached and make sure plastic is cool. reattach the earpiece and place on ear.
5. Shake head side to side and that baby "shouldn't" budge at all. if it does adjust a little more using the above steps.
I hope this helps as it was one of the biggest gripes out there.
You might want to try using a different size of the earpieces that come with it, and make sure they're inserted fully into your ear. They come with three different size earpieces because people's ears are shaped differently, and having the right size can make a HUGE difference in the sound. If it's done right, it should basically feel like you've just inserted an earplug into your ear.
If that doesn't help, and you've tried another pair of headphones to verify that it's not a problem with your sound source, I would guess you were unlucky enough to get a defective pair.
This is how mine goes(with Plantronics PULSAR P590) 1--turn on bluetooth on your phone 2--select hands free 3--select add-(the (phone will start looking for devices)
4--start with earpiece Power OFF 5--then hold call botton and keep it pressed while turning on the device [the device may flash blue (indicating bluetooth) the phone should then be able to sense the earpiece device and display the device name on the phone screen.] 6-highlight the device on the phone and select [the phone will reply with a pass key code request] enter "0000" end hit select/ok [your earpiece is now added to your phone] 7-your earpiece is now set up. [Ensusure that bluetooth is ON on your phone first] To activate the earpiece in the future turn it on and press the call button. This may help.
•First take your device and hold it vertical.
•Looking at the earpiece that ressembles somewhat Alladin lamp, it's tip is positioned either at past 20 (for right ear) or before 20 (for left ear).
•Depending if it's one side or the other, you should turn the earpiece clockwise to 30 or counterclockwise to 30. So the "tip of the lamp", which is the ear channel of the earpiece in fact, is indeed at 30 past the hour.
•Then pull it out with a round motion downward, assuming the upper part is the blue light.
You can then change the side of the ear wire and or the earpiece for a different size supplied by RIM when you bought the device.
I don't know how/where to get new earpieces. They don't seem to sell them separately...which is rather frustrating considering the price they sell this device!
needs to have the earpiece redsigned like the headphones provided for the radio on g600 model can i swap my we200 for a redisigned one like that please
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