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Posted on Feb 10, 2009
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System not initializing

Our system is model WC 255. Our problem is this, when switch on the following messages are coming.

System unavailable. Do not power down until the power down message appears.

After some time following message is coming.

Communication error
Try powering down then on again
Please call for assistance if problem persists

Can u help us?

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  • Anonymous May 13, 2009

    I have the same problem, on the first I thought that is Firware cuase a problem, I change the firmware same problem...

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1 Answer

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  • Master 2,072 Answers
  • Posted on Feb 11, 2009
Anonymous
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Does the machine have a network box on back? Frequently on that product the boards in the network controller come lose, and simply need reset.
You can unplug all accessories and see if it powers up then, then connect them back one by one and see which one causes the failure.

  • ZuZu FreeMan
    ZuZu FreeMan Jan 07, 2016

    hi, i got the same problem with a xerox 238, but it doesn't have any network box ( is used just for coping) i changed main bord, and i got same error! HELP!

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You can return your phone to its original state, as it was when it left the factory. This is also called a hard reset. You might want to do this if you are giving your phone to a friend or relative and you want to remove all your data first, or if your phone has a persistent problem that is not solved by powering off the phone and then powering it on again.

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System unavailable in xerox pro 255 :(
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