Dell Inspiron 8500 Notebook Logo
Lydia Rodriguez Posted on Feb 13, 2013

When I log on it goes to the window screen and freezes up

Computer goes on then it tells me to log on and put password, then goes to the window screen and screen gets smaller and computer freezes up with just a arrow showing and computer does nothing.

1 Answer

Anonymous

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  • Posted on Feb 13, 2013
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Restart your computer, as it's restarting press f8 a boot up menu should pop up, among the options in that menu you'll see last known good configuration, select it, you're computer should hopefully start up normally, if it does not you may need to reformat, or take it into a tech shop for assistance.

5 Related Answers

Anonymous

  • 30 Answers
  • Posted on Mar 25, 2009

SOURCE: Computer won't boot Windows Vista. Screen goes black with cursor arrow.

In this case you have to do the PC restore . you can do that in dell machines by shutting down the machine and when it is coming back on just HOLD DOWN THE CTRL ket and the START HITTING f11 key in this case you will lose the data which you have the on the c drive but this issue will get resolved .

Else you can try to restart in the safe mode with networking and then go to the system restore and then select the bold dates in which you have idea you system was working fine . selct the date and then do the system restore . In this case you will not lose the data but you will lose the updates which you have done after that date .

in both the cases system will work .

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Glm laptop & computer Repair

  • 201 Answers
  • Posted on Jul 19, 2009

SOURCE: screen goes black after you log on

try to start in in safe mode
before it picks up on the operating system
press f7 or f8 a few times
sounds like the wrong display setting is set.

Anonymous

  • 60 Answers
  • Posted on Sep 19, 2009

SOURCE: Admin password doesnt work for my Dell Latitude 120l

Make sure you are saving your changes after altering the password in the BIOS. If altering the password in the BIOS doesn't fix it, then the BIOS is at fault, and your best bet is probably to send it to Dell.

Michael Vincent Cruz

  • 868 Answers
  • Posted on Jun 04, 2010

SOURCE: Dell xps 1530 will get to log on screen and go blank

try logging in safe mode first upon turning system on tap on F8 then select safe mode, once logged in safe mode to a system restore to the date before this issue happend if system restore gives an error it failes tr going back to system restore in safe mode the do a disc defragmentation click start, accessories, system tools, system restore then select restore my computer to an earlier time then select the date when everything was working fine

Anonymous

  • 125 Answers
  • Posted on Mar 01, 2011

SOURCE: My computer was absolutely fine last night when i

Ok when the screen arises letting you put password just press alt+cntr+del this should take you to the different login window where you have to put "Administrator" and login if no password keep it blank, if login successful "DELETE USER THAT YOU HAVE CREATED" and create new with defferent name


else


you need to do first and second level repaire using OS bootable CD.

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now listen that start your pc and before windows starts press F8 and select the option safe mode and windows will start in safe mode and at welcome screen you will see two accounts one your own and adminstrater and click on that and go to user accounts in control panel and delete your password by seleting your account and reboot pc . note that graphics will be odd dont take tension about it okay
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HELP ME!!!!!!!!!!! Before my Son Freaks

hi, i will try and help.
Turn on the computer, as soon as you have pressed the on button press and hold F8. A list will come up. Choose safe mode. Then when it boots, in the username type administrator and the password will usually be blank, if this does not work try "admin". If there is a log on field showing then choose log on to this computer and do not choose dial up. Then press ok. The computer should log on. When it asks you if you want to continue working in safemode click yes. Then click start. Click control panel. Click user accounts. Click the password protected user account. Choose remove password. Then restart the computer and it should work normally.

Tell me if you need more help or if somthing goes wrong then you can take a picture of it and send it to [email protected] .

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I log my details in and then it freezes with a blank screen - nothing !

Hi

Have you tried deleting stored cookies and temp internet files

If you are using Internet Explorer

Open Internet Explorer and click on the "Tools" menu.

In the "Tools" menu, click on "Internet Options".

The Internet Options pop-up window appears.

Under the General Tab select the "Delete Cookies" button.

Delete cookies by clicking "OK".
Select the "Delete Files" button to clear the Internet cache. Make sure to check the box to "Delete all offline content".

Delete temporary Internet file history data by selecting "Clear History".

Restart your computer and try to log in again, this should fix your problem
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Problem with the startup when turn it on

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In case of BIOS password: you need to reset the CMOS (Chip that holds data for BIOS). You can do this by removing the CMOS battery or use a reset switch/jumper on your motherboard. If this is the case tell me and I'll walk you through it.

In case of Windows: Boot until logon screen. If it's the blue welcome screen press Ctrl + Alt + Del 3 times until a small login box appears. Type the following:

Username: Administrator
Password: the password set at install, or is most case: leave blank.

Once logged in, go to Control Panel > User Accounts. Select your user and change the password.

I hope this helps solving your problem.

Greetings,

DarkNeogen.
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