Does not cook - time counts down extremely fast

If you have the kitchen timer set for instance for 10 minutes and it is counting down, and then you want to reheat you coffee for 2 minutes. You would hit either time cook or reheat button and enter 2 minutes ten hit start. The microwave will heat your coffee and show the 2 minute countdown for that. When done it will revert back to what is left on the 10 minute kitchen timer without missing a beat on most microwaves.

Had you noticed that it was getting weaker? Taking longer to heat a cup of water/coffee? If so then the magnatron was getting weak and gave up the ghost. They are expensive, probably cheaper to get another oven. the other likely failure component is the capacitor. Careful they contain power even when unplugged. Caps are not that $$. good luck

try slaming door shut

The problem is in the keypad control board or there is no voltage reaching the control system, I recommed having it checked before any work is done.

Just as a NOTE: When I bought my Panasonic microwave from AAFES, before I took it home, they sent it through their maintenance department to adjust the internal voltage. Power for the US is 60 HZ. Power in Europe is 50 HZ. Long Technical Explanation shortened: there's more energy (Heat) in 50 Hz than 60HZ especially when used in anything that uses high power. AAFES adjusted the internal power down to compensate and keep from blowing up the unit. Look for a fuse inside. Replace it, then ask AAFES to reconfigure the product for lower power or 50Hz.
Also as a note, many, dare I say most, clocks from the US count the HZ to count time. So if your US clock, say on your coffeepot timer, looses time overseas; it's probably losing 4 hours a day (do the math: 50 hz/60hz=83.333_%. 83.3_%*24 hr=20 hrs or 4 hours lost). So, if your time is set for 7AM coffee start, when you get that cup of coffee at 7:10AM, set your clock forward to 11:10 AM; or at 7PM, make sure it actually says 9PM. It will loose enough time by the next 7AM to be correct.

make sure the stirrer motor located under the outer cover that distributes the microwaves is turning otherwise you will get hot and cold spots in the oven cavity

Hello BillJohn! I've found that, after many countless hours of precise trial and error testing, that the optimum placement of the cup and a predetermined time entered on the keypad will yield the desired results you're seeking.

By placing the cup on the outer edge of the turntable, with the handle facing to the right side, when looking straight at the cup of water, you would then close the door until it latches and enter in a time of 2:38 onto the timer, (that's 2 minutes and 38 seconds) with a termperature setting of either low or medium, (not the default high).

This will provide you with a warmed up cup of joe, with the handle facing in such a manner that you should be able to grasp it in either your left or right paw without much trouble. However, this will only work approximately 82.5% of the time, the rest of the 17.5% the cup will end up at the 3 or 4 o'clock position (when the handle will be facing the back of the micro).

Otherwise, you'll be destined to have to grasp the cup with your hand and manually rotate it until the handle can be grabbed easily for extraction from the microwave. Of course, it goes without saying that that cup could be quite warm after the timer beeps and signals that the heating/cooking process has been completed.

Please remember that this highly sofisticated kitchen appliance was once only available to the ultra rich, back when the first Amana Radarranges were available for sale. These microwaves once had the unbelievable pricing at around $1200, all so some ultra rich person could reheat their leftover quails eggs and caviar, (along with that peruvian cop of coffee that their butler let go cold).

So be thankful that modern manufacturing technics have been able to harness the atom vibrations that allow for rapid heating and cooking for under $100 these days! Why just today, Home Depot was offering a dal for a small microwave for $19.00 on their Black Friday deals! I would have purchased it, but after seeing your issues with these new fangled devices, I decided that having to rotate my cup after reheating it, was just too much to do, even for the odd 17.5% of the time it happens!

Enjoy that warm cup of Joe and please keep an ongoing log of your actual results of how many times the cup and handle end up in the unaccessible position of 3 and 4 o'clock for the next 30 days.

I'm seeking more real-world data before I publish my statistics on this unusual cup/handle ending position phenomena.

Hope you find this Very Helpful and best regards!

Sounds like you have a bad door switch. make sure each button on the top of the switches snaps back up after it is puched down. Also, look at the wires where they push onto the switches. if any of the plastic insulators look brown you have a bad connection there and will need to replace the switch and the terminals going to it.

Call GE answer center 1-800-626-2000
ask for tech help
Have you model # off your data plate ready.

it is triggering the overtemp switch. try to check the vent outlet, it could be clogged with dirt. or the cooling fan of the magnetron is no longer running. could be stuck up because of not being used for a long time.